Dutch Speaking Customer Service for Aviation Department

Patrique Mercier Recruitment FR is excited to offer an excellent opportunity for a Dutch Speaking Customer Service Representative in the Aviation Department. This position is ideal for individuals who are passionate about the aviation industry and are dedicated to providing exceptional service to Dutch-speaking clients.

Responsibilities

• Provide outstanding customer support to Dutch-speaking clients via phone, email, and chat regarding aviation services and inquiries.
• Assist customers with booking issues, flight information, and general aviation-related questions.
• Handle customer complaints professionally, ensuring swift resolution and maintaining high customer satisfaction.
• Collaborate with internal teams and aviation partners to provide accurate information and resolve complex inquiries.
• Stay informed on industry regulations, company policies, and aviation trends to assist customers effectively.
• Document all customer interactions thoroughly and contribute to service improvement initiatives.
• Foster relationships with clients to promote customer loyalty and satisfaction.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably within the aviation or travel industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with strong organizational abilities.
• A passion for aviation and a commitment to providing exceptional service.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks