Spanish Speaking Customer Service for the Top Electronics Company

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative for a leading Electronics Company. This position offers the chance to work with a renowned brand, providing exceptional service to Spanish-speaking customers in a dynamic environment.

Responsibilities

• Provide outstanding customer service to Spanish-speaking clients through various channels including phone, email, and chat.
• Assist customers with product inquiries, troubleshooting, and technical support related to electronics.
• Process orders, exchanges, and returns while adhering to company policies.
• Communicate effectively with customers to understand their needs and provide appropriate solutions.
• Maintain a detailed understanding of the company’s product range, services, and promotions.
• Document all customer interactions and feedback accurately for quality assurance and training.
• Collaborate with internal teams to resolve any complex customer issues efficiently.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Experience in customer service, preferably in the electronics or technology sector.
• Strong communication skills and a customer-oriented mindset.
• Ability to troubleshoot technical issues and provide effective solutions.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with excellent organizational skills.
• Ability to work collaboratively in a fast-paced team environment.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks