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Nordic Speaking Customer Service for Automotive Department - Work in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in a Nordic language (Danish, Swedish, Norwegian, Finnish, or Icelandic) is required., Strong communication and interpersonal skills are essential., Experience in customer service, preferably in the automotive sector, is advantageous., Excellent problem-solving skills with a focus on customer satisfaction..

Key responsabilities:

  • Provide high-quality customer service via phone, email, and chat to Nordic-speaking clients.
  • Assist customers with inquiries about automotive products, services, and warranty information.
  • Resolve customer complaints and issues promptly to ensure satisfaction.
  • Document customer interactions and maintain accurate records in the database.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is proud to connect talented individuals with exceptional career opportunities in Greece. We are currently seeking Nordic Speaking Customer Service representatives for the Automotive Department, offering a unique opportunity to work in a dynamic environment. This position is ideal for candidates who are passionate about customer support and the automotive industry. In this role, you will assist Nordic-speaking clients with inquiries regarding automotive services and products, ensuring they receive the highest level of service. If you are ready to embark on a rewarding career in the sun-kissed landscape of Greece, we encourage you to apply!


Responsibilities
  • Provide high-quality customer service via phone, email, and chat to Nordic-speaking clients.
  • Assist customers with inquiries about automotive products, services, and warranty information.
  • Resolve customer complaints and issues promptly to ensure satisfaction.
  • Document customer interactions and maintain accurate records in the database.
  • Collaborate with the automotive team to deliver exceptional service and support.
  • Stay updated on automotive industry trends, products, and company policies.

Requirements

  • Fluency in a Nordic language (Danish, Swedish, Norwegian, Finnish, or Icelandic) is required.
  • Strong communication and interpersonal skills.
  • Experience in customer service, preferably within the automotive sector, is advantageous.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently and as part of a collaborative team.
  • Willingness to relocate to Greece to take on this exciting opportunity.
  • Proficient in using digital tools and customer relationship management software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DanishSwedishNorwegianFinnishIcelandic
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Teamwork
  • Communication

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