Offer summary

Qualifications:

Fluency in French (spoken and written) is required., Strong communication and customer service skills with an emphasis on client satisfaction., Previous experience in a customer service or coordination role is preferred., Excellent problem-solving abilities and the capacity to stay calm under pressure..

Key responsabilities:

Manage and respond to emergency roadside assistance requests from French-speaking customers.

Provide clear and effective communication in French, ensuring customer needs are met.

Coordinate with local service providers to deliver timely assistance and support.

Document customer interactions and solutions accurately in the system.

Job description

Patrique Mercier Recruitment is excited to announce an incredible opportunity for a French Speaking Roadside Assistance Coordinator to join our team and work remotely from Greece! Our agency specializes in connecting talented professionals with respected employers who value multilingual abilities. In this role, you will be essential in coordinating responses to roadside assistance requests, delivering immediate support and solutions in French. If you are driven by helping others and excel in dynamic environments, this is your chance to work remotely while enjoying the rich culture and stunning landscapes of Greece.

Responsibilities

Manage and respond to emergency roadside assistance requests from French-speaking customers.
Provide clear and effective communication in French, ensuring customer needs are met.
Coordinate with local service providers to deliver timely assistance and support.
Document customer interactions and solutions accurately in the system.
Maintain professionalism and composure when handling high-pressure situations.
Collaborate with team members to enhance overall service quality and customer satisfaction.

Requirements

Fluency in French (spoken and written) is required.
Strong communication and customer service skills with an emphasis on client satisfaction.
Previous experience in a customer service or coordination role is preferred.
Excellent problem-solving abilities and the capacity to stay calm under pressure.
Experience in remote work settings is beneficial.
Flexibility to work a variety of shifts, including evenings and weekends.
Proficient in using digital communication tools and software applications.

Benefits