French Speaking Client Representative - Remote in Greece

Patrique Mercier Recruitment PT is thrilled to announce an exciting opportunity for a French Speaking Client Representative in a fully remote position based in Greece! We are passionate about connecting talented individuals with rewarding career opportunities while providing exceptional support to our clients. In this role, you will utilize your French language skills to assist our French-speaking clients, ensuring they receive the highest level of customer service. If you are dedicated to client engagement and seek a dynamic work environment, we want to hear from you!

Responsibilities

• Deliver outstanding customer support to French-speaking clients through various channels, including phone, email, and chat.
• Address client inquiries and resolve issues promptly to enhance customer satisfaction.
• Collaborate with team members to share best practices and continuously improve service quality.
• Accurately document all client interactions in our CRM system to facilitate effective follow-up.
• Assist clients in navigating our services and support them throughout their onboarding process.
• Identify client needs and provide tailored solutions to improve their experience.
• Engage in ongoing training sessions to stay informed about our products and customer support strategies.

Requirements

• Fluency in French and English is essential.
• Prior experience in customer support or a client-facing role is highly preferred.
• Excellent communication skills with a strong focus on client satisfaction.
• Able to work independently and manage multiple tasks effectively in a remote environment.
• Familiarity with customer support software and CRM systems is an asset.
• A proactive mindset and a genuine desire to assist clients are crucial for success in this role.
• Willingness to work flexible hours, including evenings and weekends if necessary.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.