Offer summary

Qualifications:

Fluency in Dutch and strong proficiency in English; additional languages are a plus., Experience in customer service, preferably in a remote support role., Excellent communication and interpersonal skills., Strong organizational skills and proactive problem-solving abilities..

Key responsabilities:

Act as the primary point of contact for Dutch-speaking customers needing roadside assistance.

Assess client needs and coordinate the timely dispatch of assistance services.

Maintain proactive communication with clients throughout the assistance process.

Document all client interactions and analyze customer feedback for service improvement.

Job description

Patrique Mercier Recruitment PT is excited to offer a fantastic remote opportunity for a Dutch Speaking Roadside Assistance Coordinator based in Greece. Our agency focuses on bridging the gap between talented individuals and rewarding career positions. In this role, you will provide critical support to Dutch-speaking clients who require roadside assistance. Your strong communication skills and ability to swiftly coordinate assistance services will play an essential role in ensuring outstanding customer experiences during challenging situations. If you're passionate about helping others and are ready to leverage your language skills in a dynamic remote environment, we encourage you to apply!

Responsibilities

Act as the primary point of contact for Dutch-speaking customers needing roadside assistance.
Assess client needs and coordinate the timely dispatch of assistance services.
Maintain proactive and clear communication with clients throughout the assistance process.
Collaborate effectively with service providers to ensure rapid and quality service delivery.
Document all client interactions and service requests accurately for oversight and continual improvement.
Collect and analyze customer feedback to identify opportunities for enhancing service quality.

Requirements

Fluency in Dutch and strong proficiency in English; knowledge of additional languages is a plus.
Experience in customer service, ideally in a remote support role.
Excellent communication and interpersonal skills.
Strong organizational skills with the ability to manage multiple priorities effectively.
Proactive problem-solving abilities with a focus on delivering exceptional service.
Familiarity with automotive services or roadside assistance processes is beneficial.
Must be based in Greece and willing to work flexible hours, including evenings, weekends, and holidays.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

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