German Speaking Financial Services Support Agent - Athens (Remote in Greece)

Join Patrique Mercier Recruitment PT, a premier recruitment agency specializing in connecting talent with opportunities across various sectors. We are excited to offer a remote position for a German Speaking Financial Services Support Agent based in Greece. In this role, you will be responsible for assisting clients with their inquiries related to financial products and services in German. This is a fantastic opportunity for language enthusiasts who wish to make a significant impact in the financial services sector while working from the comfort of their own home.

Responsibilities

• Provide outstanding customer support in German for financial-related inquiries and services.
• Assist clients with account management, transactions, and product information.
• Troubleshoot issues and resolve customer queries effectively and efficiently.
• Document interactions with clients and maintain thorough records of customer inquiries.
• Work collaboratively with teams to ensure effective client support and service delivery.
• Participate in training sessions to stay up-to-date on financial products and compliance.
• Strive to deliver exceptional service, ensuring client satisfaction and loyalty.

Requirements

• Fluency in German and English is required.
• Previous experience in customer service or support roles, preferably in financial services.
• Strong problem-solving and analytical skills, with a keen eye for detail.
• Excellent communication skills, both verbally and in writing.
• Familiarity with customer support tools and CRM platforms.
• A dedication to providing high-quality service and assisting clients with their needs.
• Ability to work independently in a remote setting while managing time and priorities effectively.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....