Spanish Speaking Customer Support - Remote in Greece

Patrique Mercier Recruitment FR is dedicated to connecting talented professionals with exceptional career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for a remote position based in Greece. This role is an excellent fit for individuals who are passionate about providing excellent customer service and enjoy assisting Spanish-speaking clients across various sectors.

Responsibilities

• Provide outstanding customer support to Spanish-speaking clients via phone, email, and chat, addressing their inquiries and concerns.
• Assist customers with product-related questions, service issues, and technical support as needed.
• Effectively resolve customer complaints and provide solutions to ensure high satisfaction levels.
• Maintain comprehensive records of customer interactions and follow up on unresolved issues in a timely manner.
• Collaborate with internal teams to enhance service delivery and address client needs.
• Educate clients about products and services, ensuring they receive accurate information.
• Gather customer feedback to support continuous improvement initiatives.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Prior experience in customer service or support roles is preferred.
• Strong communication and interpersonal skills with a focus on customer satisfaction.
• Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
• Proficient in using CRM systems and standard office applications.
• Strong problem-solving skills and the ability to work independently.
• Willingness to work flexible hours, including evenings and weekends if necessary.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks