Dutch Speaking Customer Experience Coordinator - Remote in Greece

Patrique Mercier Recruitment PT is thrilled to announce a wonderful opportunity for a Dutch Speaking Customer Experience Coordinator to join our team in a fully remote capacity from anywhere in Greece. As a leading recruitment agency focused on helping individuals find employment in their native languages, we operate across various sectors including online media, gaming, healthcare, retail, and many more. In this key role, you will provide exceptional support to our Dutch-speaking clients, ensuring their inquiries are resolved efficiently and professionally. If you have a passion for customer service and are fluent in Dutch, we would love for you to join our dynamic team!

Responsibilities

• Serve as the primary point of contact for Dutch-speaking customers, managing inquiries with professionalism and care.
• Interact with customers via various communication channels, including phone, email, and chat.
• Develop an in-depth understanding of our products and services to assist customers accurately.
• Effectively resolve customer issues and concerns to ensure satisfaction and loyalty.
• Collaborate with internal teams to relay customer feedback and support service improvement initiatives.
• Follow up with customers to ensure ongoing satisfaction and gather additional insights.
• Analyze customer interactions and prepare reports to identify trends and recommend enhancements.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Previous experience in customer service or a related field is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work effectively in a remote environment.
• Proficiency in customer service software and tools is a plus.
• Strong analytical and problem-solving skills.
• A genuine interest in online media and understanding of industry trends.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....