Offer summary

Qualifications:

Fluency in Norwegian and English, both written and spoken., Strong communication and interpersonal skills with a customer-focused mindset., Experience in technical support or customer service is advantageous., Exceptional problem-solving skills and a willingness to adapt to a new environment..

Key responsibilities:

Deliver exceptional technical support to Norwegian-speaking customers via phone, email, and chat.

Efficiently troubleshoot issues and guide customers through effective solutions.

Document customer interactions and feedback in the company's tracking system.

Participate in training and development sessions to improve service delivery.

Job description

Patrique Mercier Recruitment JP is excited to announce an opening for a Norwegian-speaking Tech Support Specialist in beautiful Greece! This position provides a fantastic opportunity to work with cutting-edge technology while delivering top-tier support to Norwegian clients. We offer a full paid relocation package, ensuring a smooth transition to your new role and residence. If you are passionate about technology and customer service, this is your chance to thrive in a dynamic environment!

Responsibilities

Deliver exceptional technical support to Norwegian-speaking customers via phone, email, and chat.
Efficiently troubleshoot issues and guide customers through effective solutions.
Keep up-to-date with the latest tech developments in the product line to provide accurate assistance.
Document customer interactions and feedback in the company's tracking system.
Work alongside other departments to resolve customer issues and enhance service quality.
Participate in training and development sessions to improve service delivery.
Contribute to team initiatives aimed at improving overall customer experience.

Requirements

Fluency in Norwegian and English, both written and spoken.
Strong communication and interpersonal skills, with a customer-focused mindset.
Experience in technical support or customer service is advantageous.
Exceptional problem-solving skills and the ability to remain calm under pressure.
Empathy and dedication to providing an excellent customer experience.
Willingness to relocate to Greece and adapt to a new environment.
An interest in technology and a desire to help customers maximize their products.

Benefits