Entry Level Portuguese Customer Service Support in Greece - Paid Relocation

Patrique Mercier Recruitment JP is thrilled to offer an incredible opportunity for Portuguese-speaking individuals to kickstart their careers in customer service! Join our team in Greece and enjoy the benefits of a fully paid relocation package. In this entry-level role, you will provide exceptional support to Portuguese customers, assisting them with their inquiries and ensuring a delightful experience. Embrace the chance to work in a vibrant environment while enhancing your professional skills and enjoying the rich culture of Greece!

Responsibilities

• Deliver top-notch customer service to Portuguese-speaking clients via various channels including phone, email, and chat.
• Effectively address and resolve customer inquiries and concerns to promote high satisfaction.
• Stay updated on company products and services to provide accurate information to customers.
• Maintain detailed records of customer interactions in the company’s CRM system.
• Work collaboratively with team members to enhance the overall customer experience.
• Participate in training and development programs to improve your customer service skills.
• Contribute insights and ideas for process improvement and customer engagement.

Requirements

• Fluent in Portuguese and English, both written and spoken.
• Strong communication skills with a focus on delivering excellent customer service.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A passion for helping customers and solving problems.
• Previous experience in customer service is a plus but not necessary.
• Willingness to relocate to Greece and adapt to a new cultural setting.
• Team-oriented attitude with a positive and proactive mindset.