Czech Speaking Customer Support for Transportation Services - Athens, Greece

Patrique Mercier Recruitment JP is thrilled to present a fantastic opportunity for a Czech Speaking Customer Support Representative for Transportation Services, based in the vibrant city of Athens, Greece! This position is ideal for individuals seeking a dynamic work environment where they can utilize their language skills while experiencing the rich culture and history of Greece.

As a member of our customer support team, you will be responsible for assisting Czech-speaking clients with their inquiries and providing information about transportation services. You will play a pivotal role in ensuring that our customers have a seamless and enjoyable experience. If you are passionate about customer service, enjoy working in a fast-paced environment, and are eager to contribute to a collaborative team, we invite you to apply!

Responsibilities

• Provide outstanding customer service to Czech-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about transportation services, bookings, and travel plans.
• Resolve customer issues efficiently and ensure customer satisfaction.
• Document customer interactions and feedback accurately in the CRM system.
• Engage in training programs to enhance your skills and knowledge of services offered.
• Work collaboratively with team members to improve the overall customer experience.

Requirements

• Fluency in Czech and English, both written and spoken.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to work effectively in a team-oriented and fast-paced environment.
• Problem-solving skills with a detail-oriented approach.
• A willingness to learn and adapt to new challenges.
• A positive attitude and the desire to help customers.
• Previous customer service experience is a plus but not mandatory.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )