Offer summary

Qualifications:

Bachelor's degree required., 2-4 years of experience in learning and development or property management., Strong skills in training facilitation, development, and needs analysis., Excellent written and verbal communication skills, with high learning agility..

Key responsabilities:

Develop and deliver foundational training for new hires and ongoing virtual training sessions.

Assess training effectiveness and make necessary adjustments based on performance metrics.

Provide targeted one-on-one training to close knowledge and skills gaps in salespersons.

Co-facilitate training sessions with Subject Matter Experts and stay current with industry trends.

Job description

The Sales Training Specialist will serve as a leader, mentor, and educator for all salespeople, including new hire cohorts and existing sales professionals in need of additional training or support. New hires will undergo an intensive week of in-person training at one of our community offices, followed by ongoing virtual training sessions. The Sales Trainer will also work closely with any salespeople who require further development, offering coaching and support to enhance their skills and improve performance. This role will be a continuous resource for the sales team, ensuring all members receive the training and guidance necessary to succeed. This role will work closely with Sales and Revenue leadership and will have a dotted line to the Director of Sales to ensure seamless support and training.

Responsibilities

Training Development & Delivery For New Hires (~40% of time)

Develop foundational sales trainings alongside other Subject Matter Experts and the Learning & Development Specialist for new hire training paths.

Deliver foundational training sessions to new hires on sales topics, ensuring a smooth onboarding experience and preparing them for success in their roles.

Lead an intensive, structured in-person training week for new hire cohorts, followed by ongoing virtual training and mentorship.

Answer questions and provide follow-up support to new employees as they complete their training (first 90 days), ensuring they understand key concepts and processes.

Assess training effectiveness through performance metrics and make adjustments as needed.

Training Development & Delivery For New Concepts (~20% of time)

Work closely with Subject Matter Experts and the Learning & Development

Specialist to design, develop and deliver engaging training programs on new topics relevant to the company and its teams.

Co-facilitate training sessions with Subject Matter Experts, ensuring that content is delivered clearly, effectively and engagingly to employees across the company.

Stay current with best practices and industry trends, continuously refining training materials and delivery methods to meet the evolving organizational needs.

Targeted One on One Training (~20% of time)

Work with Field Leadership and other key stakeholders to determine knowledge and skills gaps in salespersons.

Provide targeted one-on-one training for Salespersons to close knowledge and skills gaps.

Travel to specific communities to provide on-the-ground sales support when necessary.

Conduct quality checks by reviewing sales calls, emails and customer interactions to ensure best practices and continuous skill development.

Qualifications

Ability to travel: This role requires travel to training facilities at least one (1) full week each month which may take place out of state. Additional travel may be required based on organizational needs.

Education: Requires a bachelor’s degree.

Experience: Minimum of 2-4 years of related experience in learning and development activities and/or property management consistent with job duties and responsibilities

Physical Demands: Can spend long hours sitting while using computer equipment or standing to deliver/facilitate training.

Skills:

Training facilitation / mentorship

Training development

Training needs analysis

Training program development

Performance metrics

Software and program evaluation

Training and eLearning software

Excellent written and verbal communication skills

Self-motivated, organized, and a problem solver with ability to work independently

High learning agility