Offer summary

Qualifications:

Experience in telemarketing, sales, or a similar role is required., Excellent communication and interpersonal skills are essential., Strong organizational skills and attention to detail are necessary., Must be based in South Africa and comfortable using online booking tools..

Key responsabilities:

Conduct outbound calls to prospects from our database.

Engage prospects and encourage them to answer five predetermined questions.

Schedule 20-minute consultation calls between prospects and business coaches.

Achieve a KPI of six calls per hour.

Business Coaching Practice in West Hertfordshire and now covering West Dorset as well! Combined we have over 50 years’ experience in start-up and early-stage business having created and run 7 companies between our Coaches, we have great experience in the ‘how’ of running a small business. Helping you to flourish and grow with operational efficiency and skilful sales and marketing strategies. Coupled with over a decade in large corporations including Apple and Symantec at senior levels, we have also developed the skills and insight into many other areas of business, including e-commerce, people development, finance, systems, support and legal. Our Coaches will help you to add insight into your business no matter its size. We pride ourselves on providing the Complete Business Coaching Practice and as such offer additional support to our growing customer base, Marketing services and education, Financial services and education, in fact, whatever it takes to make the life of an SME easier and more effective.

Job description

This is a remote position.

Role Overview: We are seeking a proactive and enthusiastic Telemarketing Representative to join our team on a contract basis. Your primary responsibility will be to make outbound calls to our database, engage with prospects, and generate Marketing Qualified Leads (MQLs). This role involves encouraging prospects to answer five simple questions and scheduling a 20-minute call with one of our qualified business coaches using an online booking link.

Key Responsibilities:

Conduct outbound calls to prospects from our database.
Engage prospects and encourage them to answer five predetermined questions.
Schedule 20-minute consultation calls between prospects and our business coaches.
Achieve a KPI of six calls per hour.

Requirements

You must be based in South Africa to apply for this role.

You must have experience in using the telephone to call customers and prospects as your daily duty

Excellent communication and interpersonal skills.
Previous experience in telemarketing, sales, or a similar role is necessary, do not apply if you do not have relevant experience.
Ability to engage and build rapport with prospects quickly.
Strong organisational skills and attention to detail.
Comfortable using online booking tools and databases.
Self-motivated and able to work independently.