Offer summary

Qualifications:

Bachelor's degree in a related discipline, preferably in Science or Engineering., At least 3 years of experience in customer-facing technical roles., 2+ years of experience in observability with knowledge of commercial and open-source tools., Strong understanding of technologies like Docker, Kubernetes, and cloud platforms (AWS, GCP, Azure)..

Key responsabilities:

Collaborate with account executives to plan and execute complex sales deals.

Deliver presentations and demos that highlight product uniqueness and solutions.

Manage technical aspects of the sales cycle, including Proof of Concepts/Value.

Communicate customer needs to product teams for future enhancements.

Job description

Description

groundcover is a fast-growing B2D company set to reinvent the way developers monitor their cloud-native applications and impact their organization’s scale. We help teams by providing them with the insights they need to troubleshoot better and faster when trouble hits. We believe that even the most complex systems can have a flawless and amazing user journey.

We're building a product for developers that will reinvent the way products look and feel in this domain. We're looking to expand our Sales team with a Solution Engineer who lives and breaths B2D.

If you get butterflies in your stomach from deep tech talk and love the vibe of dev communities, this might just be your best career move yet.

What You’ll Do:

Work with our account executives to plan, prepare and execute deals in complex and technical sales cycles.
Deliver clear presentations and demos that communicate the product uniqueness and the problems it solves
Manage the technical aspects of the entire sales cycle, including Proof of Concepts/Value
Understand and communicate customer needs to the product teams for future product enhancements.
Build solutions to fill gaps and enhance the core product
Know the Observability and log management markets well and be able to help customers choose the right solutions for them.
Be active on internal and external Slack channels
Present at conferences, meetups, podcasts, livestreams etc.
Go the extra mile to help groundcover disrupt the observability market, by offering thoughts, insights, and suggestions on how we can improve our go to market efforts, and improve the offering.

Requirements

Must be located and available to work during EST hours
At least 3 years experience in customer-facing technical roles
2+ years of observability experience, with a deep understanding of commercial vendors such as Datadog, Dynatrace, NewRelic, Splunk, Sumologic, Coralogix, and open source tooling such as Elastic, Loki, Grafana, Prometheus, etc.
A ‘can do’ and ‘must win’ attitude, and a willingness to roll up your sleeves to help build whatever is needed to improve our chances of winning business
Knowledge of technologies like Docker, Containers, Kubernetes, AWS, GCP, Azure, OpenShift, as well as integrating data sources such as Cloudwatch, OTel, and log and metric data, such as Prometheus, FluentD/Fluentbit
Customer facing experience - beholding an engaging personality, charisma, and the ability to command a room or zoom
Consultative and analytical, with an ability to identify and solve complete processes and infrastructure
Expect (and hopefully enjoy) frequent travel
Bachelor's degree, or equivalent, in related discipline. Science or Engineering degree preferred.

Required profile