Position: Intake Specialist - Employment Law
Job Overview:
We are seeking a highly organized and detail-oriented Intake Specialist to join our team. As an Intake Specialist, you will be the first point of contact for potential clients seeking legal assistance in employment law matters. You will be responsible for managing the intake process and ensuring that our clients receive the best service from the moment they contact us.
Key Responsibilities:
Conduct initial consultations with potential clients to gather information about their employment law needs
Assess the potential clients case and determine if it falls within our firms areas of expertise
Manage the intake process by collecting and organizing all necessary documents and information
Communicate with potential clients to provide updates on their case and answer any questions they may have
Schedule appointments for potential clients with our legal team
Maintain accurate and detailed records of all client interactions and case information
Collaborate with our legal team to ensure a smooth transition of cases from intake to representation
Provide exceptional customer service to all potential clients
Qualifications:
Bachelors degree in a related field
2+ years of experience in a similar role, preferably in a law firm setting
Knowledge of employment law and legal terminology
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Ability to work independently and as part of a team
Proficient in Microsoft Office and case management software
Why Work for Us:
At RecLatam, we value our employees and believe that our success is a result of their hard work and dedication. As an Intake Specialist, you will have the opportunity to work with a talented team of lawyers and gain valuable experience in the field of employment law. We offer a competitive salary, benefits package, and opportunities for career growth and development.
If you are passionate about helping others and have a strong understanding of employment law, we encourage you to apply for this exciting opportunity. Join our team at RecLatam and make a difference in the lives of our clients.
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