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Tech support engineer (L3)

extra holidays - fully flexible
Remote: 
Full Remote
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Offer summary

Qualifications:

Strong technical background in software solutions and support., Excellent problem-solving skills to address technical challenges., Effective communication skills for interaction with clients and internal teams., Experience with cloud environments and databases is preferred..

Key responsabilities:

  • Ensure smooth operation and resolution of technical issues for software users.
  • Provide exceptional support to B2B clients using Syrve software.
  • Collaborate with international teams to enhance service delivery.
  • Work with cutting-edge technology in restaurant management software.

Syrve logo
Syrve Scaleup http://www.syrve.com/
51 - 200 Employees
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Job description

Welcome to Syrve, a leading provider of comprehensive software solutions for cash registers and restaurant management. With a strong foothold in the international market, we are proud to serve over 9000 customers worldwide and counting.

About

As a Technical Support Specialist, you will play a pivotal role in ensuring the smooth operation and resolution of technical challenges for Syrve software users. This role requires a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both clients and internal teams. You’ll have the opportunity to work with cutting-edge technology, including cloud environments, databases, and restaurant management software while collaborating with international teams to deliver exceptional support to our B2B clients.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication

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