Business Operations Coordinator

If you like technology, owning processes, providing best-in-class support to your teammates, and working with other high performers, this is the position for you. The Business Operations Coordinator is a crucial support pillar to ensuring that Avicado’s day-to-day operations run smoothly and efficiently. An ideal candidate for our team is process-driven, experience providing best-in-class support to their teammates, and has experience collaborating with finance departments. We highly prioritize individuals who are detail-oriented and excel following workflows that make a direct, meaningful impact to the organization.

You will love this job if…  

• You feel fulfilled when you make your teammate’s jobs easier.
• You are a high performer, self-starter, and love to learn.  
• You take ownership of projects and drive impact.  
• You connect and grow both inside and outside the organization.  
• You like to have fun and be your authentic self.  

What you’ll do…  

• Onboard, update, and offboard clients and their projects. Running these process accurately helps us send invoices on time, helps our consultants deliver best-in-class work, and drives timely, accurate reports to our leadership.
  • Support our team’s ability to start, change, and complete projects.
  • Create and maintain projects and clients in all of our internal systems (for example, our time tracking system)
  • Maintain of our internal data set, which drives all of our operational processes and financial reports.
  • Be the internal point of contact when our consultants have question about their projects and clients.
  • Support our finance department as they leverage the data that we maintain.
• Provide support on new projects. We ship new things often. We need your support coordinating those changes and rolling it out to the Avicado team.
  • Support cross-department initiatives, such as onboarding new employees.
  • Help refine new SOPs that help us reach operational excellence.
  • Support the rollout process for new initiatives so that we limit the friction when we implement them.   

You should have  

• Experience following standard operating procedures (SOP) to streamline processes, ensuring consistency and accuracy.
• Experience running an onboarding process, such as new employees, clients, or projects.
• Experience working in a finance department or with a finance department on either invoicing or weekly/monthly financial reporting.
• Strong organizational skills so that tasks don’t fall through the cracks.  

Preferred Qualifications   

• Experience in Professional Services (Consulting, Legal Services, Accounting & Auditing, Architecture & Engineering, Marketing & Advertising, Information Technology (IT) Services, Financial Services, etc.)
• Experience maintaining data quality in Excel 

Characteristics of an ideal candidate  

• Support-focused; constantly looks for ways to provide better support to their team
• Process-oriented; uses SOP's for tasks that require accuracy and attention-to-detail
• Systems thinking; loves learning about how processes relate to and influence each other
• Responsive; we takes great pride in reacting quickly and positively to our clients and teammates, both internal and external
• Empowered; bring solutions instead of problems
• Performance Driven & Accountable; sets goals and challenges our high-performance culture
• Coachable; recognizes strengths & weakness and open to guidance  

Why Avicado  

• Competitive compensation 
• Health insurance 
• 401k with employer match
• Flexible PTO
• Remote work
• Philanthropic Matching Gift Program  

And more…  

About Avicado  

Avicado Construction Technology Services, LLP was established in 2015 with a focus on utilizing the latest cloud-based tools and applications to enhance our clients' experience. As a technology consultancy, we empower construction owners to make the most of their systems and data. Our team of experts collaborates with enterprise organizations such as data centers, universities, hospitals, and real estate developers to promote seamless interoperability across their teams and technologies. We are experiencing an exciting phase of expansion and actively searching for new talent to join our team. 

We’re a close-knit team with a high-performance culture, but we don’t like to take ourselves too seriously. 

Our diversity and inclusivity are a point of pride, and we have created a highly interactive remote work environment that encourages mutual respect and individuality while fostering opportunities for employees to excel both personally and professionally. We offer competitive benefits, remote work experiences, flexible work arrangements, various career development opportunities, employee resource groups, and more. 

Avicado's unwavering dedication to creating a remarkable workplace experience has been widely acknowledged by experts in the industry. We are thrilled to have attained the highly coveted "Great Place to Work" certification and to have been included on Inc.'s esteemed Best Workplaces list for three consecutive years. Additionally, we are humbled to have received the AYA Award, which recognizes allies who promote equality and actively foster positive change for women in technology. At Avicado, we take great pride in fostering a culture that is both inclusive and supportive, especially for women in the technology industry. 

These accolades are a testament to our ongoing efforts to foster a culture of inclusion, mutual respect, and professional growth for all members of our team. 

If you are a self-motivated individual who wants to work with Fortune 500 clients in a rapidly growing company, we encourage you to join us! 

EOE