Senior Technical Writer

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

A global leader in modern development platforms, OutSystems is focused on enabling any organization to innovate through software. We are changing how software is built with the low-code platform most developers prefer and empowering organizations to create and deploy critical applications that transform their business rapidly. We seek a  Senior Technical Writer / Content Developer based in India, Portugal, or Spain to support our growth and commitment to hiring exceptional performers.  

As a Senior Technical Writer / Content Developer, you can work with technically complex information, engage with subject matter experts, and produce technical enablement content for developers and customers. You are curious and dig into technology because you love to solve problems. You get things done by working autonomously and by engaging with the team. 

Job responsibilities and expectations:

• Create high-quality technical documentation for app developers and admins.
• Partner with developers and other SMEs in value streams to identify content gaps and create plans to address them effectively. 
• Advocate for user-centered documentation and recommend ways to improve our existing knowledge base.
• Meet deadlines in multiple projects.
• Monitor relevant metrics and act based on data points.
• Test pre-release software to understand functionality, workflows, and potential issues.
• Mentor junior writers on writing, tools, and best practices.
• Work in an agile way, ensuring content is valuable and useful.
• Required skills and experience:
• Skilled in writing and editing technical content of different types.
• Experienced in defining best practices, tools, templates, and terminology to improve user experience.
• Familiar with Agile (Scrum, Kanban) and tools like Jira.
• Able to assess content impact using metrics.
• Knowledgeable in the Software Development Lifecycle (SDLC), including planning, coding, testing, and deployment.
• Familiar with key software development concepts (web services, databases, cloud architecture…).
• Experienced with a docs-as-code approach (Markdown, GitHub, and VS Code) or a willingness to learn it during onboarding (OutSystems provides training).

Way to stand out from the crowd:

• Knowledge of AI and its application in technical content development.
• Hands-on coding experience to explore how the software works and understand OutSytems technology better.
• Experience with designing learning courses.
• Willingness to get an OutSystems certification in a few months.

The Longer Story:
One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve software that is a low-code market leader preferred by professional developers worldwide.
 
OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems
We do not have many rules, but we have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.
We grow, change, and innovate, giving our teams the space to be proactive and creative.
We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills. 
Global colleagues who are as intelligent, hardworking, and driven as you. 
Our DNA is disrupting the status quo. It is why our company exists.
We “Ask Why” a lot. It helps us connect our work to the bigger picture and often uncovers a better, more agile way.

What do we have to offer you? 

• A company that continues to grow, change and innovate, and gives our teams the space to be proactive and creative. 

• Real career opportunities. We care about growth and development. Vertical career progression is an obvious possibility, but we also offer the possibility for lateral moves, joining different teams, and mastering specific skills. 

• Work colleagues that are as smart, hardworking and driven as you – and a team that is global. 

• Disrupting the status quo is in our DNA. In fact, it’s why our company exists.

• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

Are you ready for the next step in your career? Then we’d love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

Join us in disrupting the status quo of the low-code market, we give you the power to "Ask Why", you give our customers the power to innovate through software!