Offer summary

Qualifications:

Minimum of a Diploma in Business Administration or related field, with 5+ years of relevant experience; a Master’s degree is a plus., Strong IT skills, including proficiency in Microsoft Office, Intermediate Excel, and PowerPoint., Fluent in English, both written and spoken, with good reporting skills., Strong communication skills, customer focus, proactive attitude, and understanding of organizational dynamics..

Key responsabilities:

Assist the Service Operations Director in implementing strategies and new initiatives.

Streamline service processes to improve efficiency and ensure compliance with standards.

Monitor resource use to support cost control efforts and ensure effective service delivery.

Coordinate key projects, including AAA, Seamflow, and SOS team initiatives.

Job description

Job Title: Service Operations Lead, APAC

Do you dream of a career with global impact and visibility in an ambitious and growing company? Are you an experienced and approachable technical expert with excellent skills? Then you could be our Service Operations Lead, APAC .  

Do you have the drive and ambition to help shape a brighter future?  

Strategic Support: Assist the Service Operations Director in turning strategies into practical plans and helping with the implementation of new initiatives.
Process Improvement: Focus on streamlining service processes, improving efficiency, and ensuring compliance with standards.
Cost Management: Support cost control efforts by monitoring resource use and ensuring effective service delivery.
Data Analysis: Use data to identify trends, conduct root cause analysis, and suggest improvements for the service department.
Project Coordination: Coordinate key projects, including AAA, Seamflow, and SOS team initiatives.

What are we looking for?  

Education: Minimum of a Diploma in Business Administration or a related field, with 5+ years of relevant experience. A Master’s degree is a plus.
Skills: Strong IT skills, including Ms. Office, Intermediate Excel, and PowerPoint. Ability to work with data and spot trends.
Language: Fluent in English (both written and spoken), with good reporting skills.
Competencies: Strong communication skills, customer focus, proactive attitude, and understanding of organizational dynamics.

Can you balance ambition with care for your colleagues?  

You’ll join our APAC Services team.

You’ll enjoy professional development and progression in a growing global company where we inspire and collaborate to build a brighter future together.

You’ve been hired for your unique perspective – so speak up and share opportunities for improvement.

Build a career that supports responsible practices and contributes to better business performance at the same time.

Does it sound like a match to you?   

Click the ‘Apply for position’ button in the top-right corner and submit your application letter with a CV in English via our recruitment system. 

Application due

2025-05-31

Seniority Level

Mid-Senior level

Job Functions

Other

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.

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