Offer summary

Qualifications:

1-3 years of experience in growth, partnerships, product operations, or customer success, preferably in SaaS or hospitality., Strong communication skills with a focus on engaging with clients through calls and video demos., Sales-driven and analytical mindset to convert leads and refine strategies using data., Proactive and independent, capable of taking ownership without waiting for instructions..

Key responsabilities:

Drive user adoption and activation through outreach strategies including email, LinkedIn, and direct calls.

Conduct video demos to showcase the platform's features and ensure users experience immediate value.

Gather user insights and collaborate with the product team to prioritize and refine features based on feedback.

Track user activity to identify drop-off points and experiment with re-engagement tactics to enhance retention.

Job description

We are Tagvenue - a global online marketplace for venue hire. With growth, empowerment, and execution at our core, we're on a mission to revolutionize the venue-booking experience worldwide. We launched in mid-2015, and within a short period, we achieved a market-leading position in the UK, Australia, Singapore, Canada, and we’re expanding rapidly in the US. As a team of 100+ professionals, we're on the lookout for talented individuals who share our drive for innovation and passion for excellence. Join us and be part of reshaping the future of event experiences worldwide.

We’re looking for an independent, outgoing Growth Specialist who thrives on talking to people, driving adoption, and shaping the product based on real-world insights.

ABOUT THE ROLE

Your role will be a dynamic mix of growth, onboarding, and product development. You'll drive user adoption, ensure they stay engaged, and turn their feedback into valuable product improvements. From guiding new users through the platform to showcasing its impact through calls and video demos, you'll play a key role in shaping their experience and the product’s evolution.

WHAT YOU'LL DO

Drive Adoption & Activation

Own the outreach strategy—prospect, engage, and convert suppliers through email, LinkedIn, and direct calls.
Confidently conduct video demos to walk venue managers through Tagvenue ’s features and value.
Ensure users experience immediate value, helping them integrate a product into their workflow.
Optimize onboarding flows, from self-serve guides to hands-on assistance.

Gather User Insights & Shape the Product

Be the voice of the customer, collecting feedback from suppliers on usability, pain points, and missing features.
Work closely with the product team, supporting them in prioritizing the right features
Collaborate on feature iterations, testing new functionalities with users and refining based on their feedback.

Optimize Engagement & Retention

Track user activity and identify drop-off points in adoption.
Experiment with re-engagement tactics and automation to keep venues active.
Help achieve ambitious success metrics for product adoption and user
satisfaction.

WHO YOU ARE

Highly independent & proactive – You take ownership and don’t wait for instructions.

Sales-driven & analytical – You convert leads and use data to refine strategies.

Strong communicator & outgoing – You’re comfortable engaging with venue managers via calls and video demos.

Cross-functional mindset – You work seamlessly between growth, product, and operations.

1-3 years experience in growth, partnerships, product operations, or customer success (SaaS or hospitality a plus).

Communicative English language level is required.

WHAT MAKES US A GREAT PLACE TO WORK

Flexible working hours ⏱
24 paid days off per year & all bank holidays to support your work-life balance 🧘‍♂️🌴
Day off on your birthday 🎂
Access to private healthcare 🏥
Growth budget for books and courses 📚
A choice to work 100% remotely or, if you prefer, from our office in Kraków, Poland
As a part of the events industry, we are all about parties! We work, we achieve our goals, and we don’t forget about celebrating our successes- every quarter we gather in Kraków to see each other in person and have fun together! 🎊