Sales & HR Administrator (AU Experience)

This is a remote position.

As a Sales & HR Administrator, you will play a key role in ensuring an efficient, consistent, and effective sales process while supporting administrative, HR, and compliance functions. You will work closely with the sales team, liaise with key stakeholders, and maintain up-to-date records in CRM and HR databases. This role requires strong attention to detail, excellent communication skills, and the ability to streamline administrative workflows.

Key Responsibilities

Sales & Customer Support

• Assist in preparing sales and pipeline reports.
  
• Draft and manage contracts and documentation for signature.
  
• Prepare quotes for internal review and approval.
  
• Request and track invoices to ensure timely processing.
  
• Communicate with clients to obtain missing information or resolve queries.
  
• Coordinate with the sales team to ensure smooth and timely order fulfillment.
  
• Maintain and update sales and customer records in CRM systems.
  
• Gather and relay customer feedback for continuous improvement.
  
• Research new customer leads and schedule meetings for the Sales Manager.
  
• Support sales resourcing and lead generation initiatives.
  

Recruitment & HR Administration

• Post job advertisements on platforms such as Indeed & Jora.
  
• Monitor and track upcoming visa expiry dates to ensure compliance.
  
• Manage the confirmation process for leave approval requests.
  
• Create, update, and manage email templates and exports in JobAdder.
  
• Maintain placement categories and subcategories in JobAdder, including ANZSCO details.
  

Compliance & Finance

• Oversee the Legislative Super Increase process annually.
  
• Manage the New FBT Year PRP Declaration.
  
• Conduct audits for Private Health Insurance evidence to ensure compliance.
  

Client & Employee Experience

• Administer client and candidate surveys to gather insights and enhance service delivery.
  

Additional Value

• Utilize lead generation strategies to support sales efforts.
  
• Identify opportunities to streamline administrative workflows for efficiency.
  
  

Requirements

Technical & Administrative Skills

• Experience using JobAdder CRM for sales and recruitment processes.
  
• Strong proficiency in Microsoft Office Suite for administrative tasks.
  
• Competence in LinkedIn and Sales Navigator for lead research and nurturing.
  
• Previous administration experience, preferably in a sales-driven environment.
  

Sales & Lead Generation

• Strong understanding of sales support functions and ability to drive outcomes.
  
• Ability to support and streamline lead generation processes.
  
• Proactive in assisting sales leadership with business development initiatives.
  

Communication & Collaboration

• Excellent written and verbal communication skills.
  
• A team player who works with enthusiasm, efficiency, and professionalism.
  
• Comfortable managing multiple stakeholders while ensuring confidentiality.
  

Attention to Detail & Process Improvement

• Strong attention to detail in managing documents and databases.
  
• Capable of identifying and implementing process improvements.
  
• Ability to juggle multiple priorities effectively in a fast-paced environment.
  

Benefits

• Australian clients and Australian hours (giving you great experience and an early finish!)
  
• Work from Home Allowance
  
• HMO for you AND a dependent from Day 1
  
• 20 Days Annual Leave and 5 Days Sick L​eave
  
• Government Statutory Benefits
  
• 13th Month Pay
  
• Computer Equipment
  
• Opportunities for growth
  
• And of course, a competitive salary