Translation Project Coordinator

Primary Goal: The Project Coordinator oversees document translation projects ensuring timeliness and accuracy of client deliverables. A Project coordinator directs Freelance Linguists and will act as the primary point of contact for existing clients. This is a high-visibility role utilizing technology, people, and processes to deliver world-class services across a wide variety of industries. 

Responsibilities: 

• Schedule and manage Freelance Linguist and vendor-based resources to meet client needs
• Negotiate with linguists on project rates and ensure target margins are met
• Select the appropriate freelance or vendor-based resources for each project and manage them throughout the process.
• File and project documentation management and oversight
• Utilize Company tools and technologies including Wordbee, HQ, HubSpot and Help Desk (part of HubSpot)
• Ensure quality control for project deliverables and take corrective action as needed
• Provide administrative support to Translation management team as directed
• Other duties as assigned

Supervisory Responsibilities: This position does not have direct supervisory responsibilities.

Work Environment: This position operates in a remote office environment. This role routinely uses standard office equipment such as computers and phones. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. 

Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Required Minimum Education and Experience:

• High School Diploma or equivalent
• Full working knowledge of MS Office Suite (Word, XLS, PowerPoint)
• Foreign Language skills are a definite plus
• Demonstrated proficiency with Microsoft Office Word and PowerPoint and basic knowledge of Excel
• Experience with Google Docs and Apple/Mac Operating System preferred

Additional Preferred Requirements:

• Ability to work independently in a decentralized environment, without the reliance on direct authority
• Highest level of personal and professional integrity and ethics
• High level of initiative, accountability, and follow-through
• Value strong teamwork and collaboration skills
• Demonstrated problem solving and decision-making skills;
• Ability to manage multiple initiatives and projects and prioritize needs
• Strong sense of service and passion for the company and business
• Authorized to legally work for any employer in the United States
• Willingness to submit to any requested background checks
• Fluent in English