Senior Account Manager, Carrier Partnerships (Remote, United Stated)

Introduction:

The Zebra is revolutionizing how consumers research and shop for insurance. We intentionally strive to build diverse teams that feel inclusive for all. Our motto is "All Stripes Welcome," and we put that into practice by valuing both traditional and non-conventional backgrounds and perspectives. Our Zeebs are passionate about learning, growing, & working together to tackle exciting problems.

As a Senior Account Manager, you will be the primary point of contact and trusted advisor for our carrier partners, representing The Zebra with expertise and strategic insight. You will own and manage each relationship from the start, ensuring a seamless experience while aligning expectations, strengthening carrier partnerships, and driving account growth. Success in this role requires a proactive, solution-oriented mindset—you thrive in fast-paced environments, adapt quickly, and craft strategic solutions tailored to each carrier partner’s needs.

Reporting to the Leader of Account Management, you will collaborate closely with sales agency, integrations, marketing, and data analytics teams to maximize carrier partner success and optimize business impact.

Location:

Our employees can choose to work remotely in the U.S. Join us in our Austin, Texas office, or opt for a hybrid setup. Whether you prefer the structure of an office, the convenience of remote work, or a mix of both, we support what works best for you!

Please note - At this time we are not able to hire in California, New Jersey, Massachusetts, and New York. 

What You'll Do:

• Develop and maintain strong, long-term relationships with enterprise partners across our platform’s product offerings.

• Present growth opportunities and cross-sell additional products to enhance partner portfolios.

• Set clear expectations with internal and external stakeholders around performance, budget, and growth while ensuring the successful delivery of solutions.

• Identify and pursue opportunities to expand business lines, aligning with company monetization goals.

• Track and analyze key account metrics in collaboration with the analytics team.

• Utilize data tools like Excel and Looker to identify performance gaps and drive improvements.

• Work cross-functionally with product, marketing, and engineering to address partner needs and optimize engagement.

• Respond promptly to urgent internal and external stakeholder issues, ensuring seamless communication.

• Provide regular updates on client portfolio performance to the executive team.

• Mentor fellow account managers, sharing best practices, and provide guidance on complex challenges.

What We're Looking For:

As we evaluate candidates across all roles, we look for folks who have a strong sense of ownership, great communication and collaboration skills, and a dedication to continuous improvement.

• 5+ years of account management, business development, or partner management experience, preferably in the insurance or insurtech industry.

• Strong understanding of insurance carriers, products, and distribution models.

• Proven ability to manage complex relationships and drive strategic initiatives with external partners.

• Excellent communication, negotiation, and analytical skills.

• Experience working cross-functionally with internal stakeholders to align on goals and execute projects.

• Ability to thrive in a fast-paced environment, balancing multiple priorities effectively.

Experience that will Impress the Heck Out of Us:

• Well-versed with data visualization tools (i.e. Looker or Tableau). 

• Digital marketing experience within the insurance or financial sectors.

Interview Process:

• Recruiter Interview: 30 minutes - Initial screening to assess alignment with the role, company, and core qualifications.

• Hiring manager Interview: 30 minutes - Deep dive into strategic account management skills and problem-solving abilities.

• Final Panel Interview: 2.5 hours - Comprehensive assessment of account management skill sets pertaining to stakeholder alignment. 

Benefits & Perks:

Inclusive and healthy environments are crafted intentionally. All of our employees can join and participate in (or create your own!) Employee Resource Groups. Here are some other wonderful perks of working here:

• Competitive Compensation & Stock Option Offering

• Health, Dental, Vision & Disability Coverages

• End early Fridays (wrap up work at 2pm CST on Fridays!)

• Sabbatical program for tenured employees

• HSA offering + employer contribution

• Fertility support through Carrot 

• $100 monthly wellness perk

• $300 pet reimbursement program

• 401k with match

• Unlimited PTO (paid time off)+ flexibility to enjoy it

• Paid Parental Leave Program

• Learning & Development Opportunities

• Join a team that truly lives their values (outside of the office. Cliche, we know… but we really mean it)

The salary range for this position is $95,000-$105,000 per year. The final salary amount will be determined based on a variety of factors, including experience, skills, internal equity, and insights gained throughout the interview process.

At The Zebra, we believe in a fair and transparent compensation philosophy that values both market competitiveness and internal equity. We strive to offer salaries that reflect the impact of each role while fostering growth and long-term career development. In addition to base salary, we offer a comprehensive benefits package designed to support your well-being, work-life balance, and professional success.

About The Zebra:

The Zebra is the nation’s leading, independent insurance comparison site. With our dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 -- it's “insurance in black and white.”

We've garnered attention and investment of some of the nation’s top venture capitalists. Check out all of our awards & recognition!

Our core mantra is "All Stripes Welcome." As part of our dedication to maintaining an inclusive and diverse workforce, we provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform core job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!