Offer summary

Qualifications:

Minimum 2.5 years of experience in property management, hospitality, or real estate operations., Strong organizational and multitasking skills., Excellent communication and customer service skills..

Key responsabilities:

Oversee day-to-day operations of short-term vacation rentals and long-term rental properties.

Manage check-ins/check-outs, lease agreements, and tenant/guest communications.

Ensure properties are well-maintained and stocked with necessary supplies.

Develop and implement standard operating procedures to optimize efficiency.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Min 2.5 years Proven experience in property management, hospitality, or real estate operations. Strong organizational and multitasking skills to handle multiple properties efficiently. Excellent communication and customer service skills.

Core responsibilities:

Oversee day-to-day operations of both short-term vacation rentals and long-term rental properties. Manage check-ins/check-outs, lease agreements, and tenant/guest communications. Ensure all properties are well-maintained, clean, and fully stocked with necessary supplies. Develop and implement standard operating procedures (SOPs) to optimize efficiency. Handle guest inquiries, booking confirmations, and tenant onboarding. Address guest/tenant concerns and resolve issues promptly to maintain high satisfaction. Implement and oversee a system for collecting guest reviews and feedback for continuous improvement. Schedule and oversee cleaning services, repairs, and routine maintenance. Oversee guest communications and automate processes for smoother operations.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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