Offer summary

Qualifications:

Minimum 3 years of operations management experience in hospitality, ideally in hotels., Strong understanding of the hospitality industry and operational best practices., Excellent leadership and team management skills., Proficiency in operations management software and tools..

Key responsabilities:

Develop and implement operational strategies for logistics and customer service optimization.

Set up and oversee operational systems and processes to support business growth.

Recruit, train, and lead a team of drivers and support staff, promoting safety and efficiency.

Monitor operational performance metrics to drive continuous improvement.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

Operations Management Experience: Minimum 3 years proven experience in operations management within hospitality. Ideally in hotels.
Hospitality Expertise: Strong understanding of the hospitality industry, and operational best practices.
Leadership Skills: Excellent leadership and team management skills with the ability to build and develop teams.
Problem-Solving Ability: Strong problem-solving and decision-making abilities in a fast-paced environment.
Regulatory Knowledge: Knowledge of regulatory compliance and safety standards in the trucking industry.
Software Proficiency: Proficiency in using operations management software and tools to enhance efficiency.

Core responsibilities:

Strategic Implementation: Develop and implement operational strategies to optimize logistics, fleet management, and customer service.
System Setup: Set up and oversee operational systems, processes, and infrastructure to support business growth.
Team Leadership: Recruit, train, and lead a team of drivers, dispatchers, and support staff, fostering a culture of safety and efficiency.
Performance Monitoring: Monitor and analyze operational performance metrics to drive continuous improvement.
Compliance Oversight: Ensure compliance with industry regulations and company policies, focusing on safety and risk management.
Budget Management: Manage the operations budget, overseeing procurement of vehicles, equipment, and other necessary resources.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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