Principal Infrastructure Engineer

This is a remote position.

Compensation:
USD 22 - 32/hour.

Location:
Remote (anywhere).

Mission of Softgic:
In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy:

• Deliver quality products and services.
  
• Achieve the satisfaction of our internal and external clients.
  
• Encourage in our team the importance of training to grow professionally and personally through development plans.
  
• Comply with the applicable legal and regulatory requirements.
  
• Promote continuous improvement of the quality management system.
  

What makes you a strong candidate:

• You have 7+ year of experience in software project management.
  
• You are expert in cloud Infrastructure, VMware Infrastructure, SOC 2, and project Management.
  
• Your are proficient in Linux operating system, VMware, network management, and scripting.
• Spanish - Native or fully fluent.
  
• English - Native or fully fluent.

Responsibilities and more:

• Provide support to the Engineering Teams to facilitate development and testing activities.
  
• Identify, diagnose, and resolve full application stack problems, end-to-end, including network connectivity, traffic utilization, authentication, SSL, and application debugging.
  
• Standard system administration duties including server install, system/application install, patch management, log analysis, and customer account setup.
  
• Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s).
  
• Continue to evolve the use of automation and configuration management.
  
• Participate in the creation, maintenance, testing, and execution of the Disaster Recovery plan.
  
• Work with hosting services, managed service providers, and contracted support to deliver innovative solutions for a wide range of product and service offerings.
  
• Assist in capacity planning activities, to include creating and presenting technical specifications and requirements for purchasing of new servers and networking equipment.
  
• Participate in after-hours upgrades, maintenance troubleshooting, and on-call availability as needed.
  
• Function as a project lead to ensure major projects are kept on track and key deliverables met.
  
• Function as a team lead and be able to mentor and train junior personnel.
  

Requirements

• Bachelor’s degree in Computer Science, MIS, or Engineering, plus 7-10 years of relevant experience.
  
• High level of knowledge with Linux Servers, Windows Servers, Databases, and Networking.
  
• Experience with automation tools such as Puppet, Chef, and Ansible.
  
• Experience with Docker CE as well as Docker Data Center infrastructure or equivalent.
  
• Design level expertise for SaaS operating platforms.
  
• Knowledge of VMware virtual systems and cloud infrastructure, in a managed service environment.
  
• Strong scripting knowledge.
  
• Excellent problem solving and effective research skills.
  
• Good customer service skills.
  
• Dedication and willingness to work some alternative schedules as necessary.
  
• Industry certifications are strongly desired: Red Hat (RHCSA/RHCE), Windows (MCSA / MCSE), and/or Network (CCNA, CCNA Security).
  
• SOC2 or equivalent compliance experience strongly desired.
  
• Project management experience in a hands-on role.
  

Benefits

• We're certified as a Great Place to Work.
  
• Opportunities for advancement and growth.
  
• Paid time off.
  
• Formal education and certifications support.
  
• Benefits with partner companies.
  
• Referral program.
  
• Flexible working hours.