Offer summary

Qualifications:

Bachelor’s degree in a relevant field preferred., Typically requires 8+ years of related work experience., Strong technical expertise in IT solutions and systems implementation., Ability to communicate complex ideas effectively across various functions..

Key responsabilities:

Works with internal and external clients to implement and modify applications and systems.

Evaluates client needs and provides training and support during the implementation process.

Manages escalations and ensures service level agreements (SLAs) are met.

Leads complex projects and recommends improvements to products and processes.

Job description

Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.

More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://www.stewart.com/insights or follow Stewart on Twitter® @stewarttitleco.

Job Description

Job Summary

Central information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business. Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the organization's internal and external clients.

Job Responsibilities

Works with internal and external clients in the implementation and/or modification of applications, systems or programs
Evaluates client needs, identifies configurations that support business processes, executes on delivery and implementation plans, troubleshoots system setups and provides training and end-user support during and after the implementation process
Quarterly site visits which may involve overnight travel
Manages escalations, ensuring service level agreements (SLAs) are met and customer satisfaction remains high
Regarded as technical expert within discipline
Anticipates business and regulatory challenges to proactively assess impact to work performed
Recommends improvements to product, process or service
Leads complex or specialized projects
Works within general functional policies and industry guidelines
Impacts direction of program, project or services
Solves unique problems with broad impact
Develops creative solutions through conceptual and innovative thinking
Communicates complex ideas across functions and levels
Individual contributor working independently; only requires guidance in highly complex situations
Performs all other duties as assigned by management

Education

Bachelor’s degree in relevant field preferred

Experience

Typically requires 8+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

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