Customer Success Engineer

Description

Quantum Machines (QM) is a global leader in quantum computing control systems. Through our pioneering hardware and software solutions based on instruction-based quantum control, we're revolutionizing how quantum computers are built and controlled. As we stand at the forefront of exponential growth in quantum computing, we're assembling an elite team that actively shapes the evolution of quantum technologies. 

We're seeking an exceptional experimental Physicist who combines deep quantum physics expertise with strong interpersonal skills. In this role, you'll serve as the technical bridge between QM's technology and our customers, ensuring successful implementation, adoption, and continuous utilization of our solutions. This unique position offers unprecedented exposure to diverse qubit types and quantum architectures, enabling you to help customers navigate and implement groundbreaking experiments. You'll be translating emerging capabilities into practical customer applications, directly contributing to the acceleration of quantum computing development. 

Requirements

Key Responsibilities 

• Lead technical implementation and integration of QM solutions for customers 
• Collaborate with R&D teams to optimize solution delivery and product improvements 
• Provide technical guidance on best practices for quantum control systems 
• Manage technical relationships with your accounts
• Translate complex customer requirements into actionable technical solutions 
• Work closely with customers to achieve their quantum computing research objectives 

Key Requirements

• Master/PhD in quantum physics
• 4+ years of experimental quantum information science and computing 
• Demonstrated experience in Python programming 
• Excellence in technical communication and interpersonal skills 
• Willingness to travel for customer engagement 
• Excellent English skills