Offer summary

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field preferred., Proven experience as a Client Relationship Manager or in a similar client-facing role., Strong relationship-building and communication skills are essential., Familiarity with CRM software and customer relationship management tools is a plus..

Key responsabilities:

Build and maintain strong relationships with key clients as their primary point of contact.

Understand client needs and deliver customized solutions to exceed expectations.

Collaborate with internal teams to align strategies and deliver value to clients.

Conduct regular meetings and business reviews to strengthen relationships and address client concerns.

Job description

At Aristocrat, We are on a mission to find the best talent potential individuals in thirst for innovation & Knowledge evolution.

Career in Aristocrat Involves remote modality and several cutting edge stipend linked corporate certification in house programs.

Send you CV to +91 866 800 97 96 (WhatsApp)

(or)

Send you CV to HR@AristocratITsolutions.com

Age Limit 18 to 25

As part of our onboarding process, we request that you complete a 20-day unpaid individual development focused team induction period prior to commencing your employment..

We are seeking a highly skilled and customer-focused Client Relationship Manager to join our team. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving client retention and growth. Your role will involve understanding client needs, providing exceptional service, and collaborating with internal teams to deliver value and exceed client expectations. This position requires excellent communication skills, a strategic mindset, and a proven track record in client relationship management.

Responsibilities:

Build and maintain strong relationships with key clients, serving as their primary point of contact.
Understand client needs, goals, and challenges to deliver customized solutions and exceed their expectations.
Identify opportunities for upselling, cross-selling, and expanding services to existing clients.
Collaborate with internal teams, including sales, marketing, and product development, to align strategies and deliver value to clients.
Conduct regular meetings, check-ins, and business reviews with clients to address any issues, gather feedback, and strengthen relationships.
Provide exceptional customer service and timely resolution of client inquiries or concerns.
Develop and execute client retention strategies to ensure long-term partnership and satisfaction.
Monitor and report on client satisfaction, engagement, and key performance metrics.
Stay updated with industry trends, market conditions, and competitor activities to identify new business opportunities.
Participate in industry events, conferences, and networking opportunities to expand professional networks and promote the company's offerings.

Send you CV to +91 866 800 97 96 (WhatsApp)

(or)

Send you CV to HR@AristocratITsolutions.com

Requirements

Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
Proven experience as a Client Relationship Manager or in a similar client-facing role.
Strong relationship-building and communication skills.
Exceptional customer service orientation and ability to anticipate and exceed client needs.
Strategic thinking and problem-solving abilities to deliver innovative solutions.
Proven track record in client retention and growth.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Excellent organizational and time management skills to manage multiple clients and priorities.
Familiarity with CRM software and customer relationship management tools (e.g., Salesforce, HubSpot).
Knowledge of the industry and market trends related to the company's products and services.
Strong negotiation and influencing skills.
Ability to adapt to changing client needs and work well under pressure.