CX Account Executive - Central America & Caribbean

Este es un puesto de trabajo remoto.

First of all, THANK YOU for your interest in our company. We know that the search for new opportunities can be a challenge, but... don’t worry, everything falls into place in due time!

Let's get to the point!

This is a remote position, but we are looking for someone who can be close to our clients in Central America & Caribbean.

The Izo World team is seeking a CX Account Executive for our business unit focused on Employee Experience within Izo Corporate.

This role requires the ability to manage multiple projects simultaneously, respond quickly to client and team requests, and maintain a proactive approach to support the team at all times.

Are you passionate about sales and building commercial relationships?

Are you looking for a challenging experience at a leading company in Customer Experience?

Do you want to contribute to selling the most in-demand analytics and consulting products and services in the market?

If so, we’re looking for you!

• Reporting directly to our Sales Manager.
  
• Contacting potential clients to sell CX consulting services in the Mexican territory.
  
• Becoming a product and market expert in Customer Experience (CX) consulting to lead conversations with prospects and potential clients.
  
• Supporting the positioning of Izo as a leading Customer Experience authority.
  
• Effectively communicating the value proposition, focusing on a sales process based on Growth Sales & Marketing methodologies and tools.
  
• Qualifying potential clients and converting leads into contacts.
  
• Achieving the sales objectives for the Izo World area.
  
• Coordinating and selling ad hoc proposals upon request.
  
• Preparing dashboards and sales reports for various accounts and opportunities.
  

Requirements

We are looking for someone who enjoys growing professionally and is proactive with a positive, innovative mindset – proactivity and a "roll-up-your-sleeves" attitude are essential

ESSENTIAL: A client portfolio in Central America & Caribbean.

• Bachelor’s degree in Administration, Sales Management, Business, or related fields.
  
• Proficiency in customer management tools: Zoho CRM.
  
• Advanced level of Excel, Word, PowerPoint (Microsoft Office), and experience designing Sales Reports, Dashboards, and Management Boards.
  
• Goal-oriented with a strong focus on achieving sales targets and meeting deadlines.
  
• Sales Mindset: Critical thinking and strong problem-solving skills, working independently.
  
• Ability to manage multiple accounts and clients simultaneously.
  
• Excellent interpersonal and relationship-building skills.
  
• A network of contacts in the Latin American market.
  
• Previous experience in Commercial, Customer Service, or Business Development departments.
  
• Work experience, particularly in selling consulting projects.
  
• Advanced English.
  

Benefits

Job Stability

We are looking for committed individuals who want to join our team for the long term, with a permanent contract. The salary will be determined based on your experience.

100% Remote Work

You can choose where to work, whether it’s from home, the beach, or a coworking space. We don’t mind where you work, as long as you deliver results. We strive to apply this policy whenever possible, but some roles or positions may require a specific geographic location.

Continuous Professional Development

We firmly believe that our success lies in the knowledge and skills of our team. That’s why we offer career plans, certifications, and an environment where learning is constant. We make sure to challenge you with interesting projects that contribute to your professional growth.

Inclusive and Diverse Culture

You will be part of a team that respects and values everyone’s contributions. You’ll work alongside some of the best specialists in the world in an environment where every voice is heard.

Collaborative and Multidisciplinary Work

You’ll have the support of a diverse team with professionals from different cultures. We foster an inclusive and flexible environment with options for schedules and arrangements tailored to your needs.

Comprehensive Well-Being

We want you to feel good, both physically and emotionally. That’s why we provide a Well-being Kit that includes access to coworking spaces, clinical psychologists, and 24/7 mental health support at no additional cost. Additionally, you’ll have access to personal trainers and nutritionists to take care of your physical and emotional well-being.

If you believe you align with these values, we’re eager to meet you!

At Izo, we believe that diversity adds incredible value to our teams, services, and culture. We know the best ideas and solutions come from bringing people from all over the world together and fostering a culture of inclusion where everyone feels heard and has the opportunity to make a real impact.

That’s why we are committed to providing equal opportunities to talent from all backgrounds.

Contact us to explore how we can accommodate your specific needs.