Offer summary

Qualifications:

Minimum of 5 years in Renewals or Customer Success roles., At least 2 years of people management experience., Bachelor’s degree required., Strong understanding of project management techniques and excellent communication skills..

Key responsabilities:

Manage and coordinate Program Managers in the Specialists team.

Develop strategies and objectives for projects.

Analyze and monitor program performance and resolve higher scope issues.

Communicate project plans and changes to stakeholders to ensure alignment.

Job description

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.

Job Description

Do you have a passion for managing people and helping Renewals & CS business’ drive results through global programs?

The Veeam Renewals and Customer Success Specialist team is hiring a Manager for the Program Managers mini-team as part of the Global Specialists team to coordinate the team. In this role, you will provide strategic guidance to the team and will also oversee the progress of renewals projects.

As part of the role, you will also work with internal and external cross-functional teams to develop efficient strategies and tactics and produce results in a timely manner.

Responsibilities

Manage and coordinate Program managers in the Specialists team
Decide on suitable strategies and objectives for every project
Work closely with various teams: Sales operations, reporting, CIS, renewals, sales
Develop and control deadlines and activities
Assess change and risk for the operational teams
Analyze and monitor programs performance
Resolve projects’ higher scope issues
Communicate plans and project changes to stakeholders to make sure everyone stays aligned and works toward business goals

Qualifications

Minimum of 5 years working in key roles within Renewals or Customer Success organizations
Minimum of 2 years of people management experience
Understanding on key Renewals/Retention/CS challenges
Previous track record on innovating and completing complex and strategy shaping projects
Outstanding attention to detail - which means deliverables are polished and ready for an executive audience
Proven track record of driving projects to conclusion
Experience working with culturally diverse teams
Thorough understanding of project/program management techniques and methods (Lean, Six Sigma or others)
Excellent communication and problem-solving skills
Bachelor’s degree required
Demonstrable experience with analytics and reporting tools.
The ability to work with cross-functional teams and communicate project plans to different stakeholders, keeping people focused on the goal

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The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Pay Range

$106,000—$151,400 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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