ServiceNow HRSD Tech Lead

Job Description

We currently have a career opportunity for a ServiceNowTechnical Architect to join our team. This is a Remote position, must be located in United States.

Job Overview:

The Technical Architect provides technology direction, ensures project implementation compliance, and utilizes technology research to innovate, integrate, and manage technology solutions. As a Technology Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects; you will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs. This role is considered part of the Business Unit Leadership team and may mentor Junior Architects and /or development team members.

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Responsibilities

• Provide architectural solutions/designs to project execution teams for implementation.
• Provide technology architectural assessments, strategies, and roadmaps for one or more technology domains.
• Work with application developers, users, operational leadership, and subject matter experts to understand current and future operational data analysis goals. Recommend modern technology stacks to meet those goals and help engineering teams migrate towards their use.
• Collaborate with the customer's operations and technology leadership on the future analytic goals of the organization, and design a technical architecture to meet those goals. Participate in configuring the architecture, and advise engineering teams on its efficient use.
• Lead a work stream or act as a team lead and manage non-complex components of the work plan/project.
• Utilize analytical, process, and/or technical skills to meet project objectives and deliverables that are self-directed and within project scope.
  
  

Qualifications

• Proven consulting experience as a key technical resource leading the development and delivery of HRSD solutions in client environments
• Expert level proficiency in HRSD product line including current HRSD CIS and Suite certification(s)
• Experience in other ServiceNow modules such as ITSM, ITOM, ITAM etc. would be considered a plus.
• Provide best practices and architectural guidance for newly built solutions and how it interfaces with other ServiceNow modules
• Develop and maintain technical documentation, including architecture diagrams, design specifications, and configuration guides
• Conduct regular system assessments and performance tuning to optimize the ServiceNow HRSD environment
• Experience in configuring Employee Center branding, taxonomies, publishing content, HRSD workspace and virtual agent and topic conversations.
• Proven experience working on core HRSD functionalities such as HR Services, COEs, HR Lifecycle events, Manager Hub etc.
• Should be comfortable with making UI updates such as creating new widgets, customizing existing portal widgets etc.
• Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, SOAP, ODBC, REST, SCP, FTPS
• Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS etc.
• Proven experience in designing integration solutions from ServiceNow to other HR applications such as Workday, UKG Pro, Rippling etc.
• Strong ownership, accountability, and attention to detail in all work efforts
• Experience with SDLC processes implementing in a variety of project methodologies such as Agile/Scrum
• Must be open to travel.
  
  

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $81,978 - $178,090. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview .

Who We Are

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.

What We Believe

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

About Us

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, diverse, and knowledgeable colleagues.



Select work authorization questions to ask when applicants apply

1. Are you legally authorized to work in the United States?

2. Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?