Sales Operations Specialist

Are you a detail-oriented professional with a knack for creating efficient processes and thriving in collaborative environments? Do you excel under pressure while balancing competing priorities? If so, we’d love for you to join our team as a Sales Operations Specialist!

In this pivotal role, you'll lead the charge in managing sales documentation, including RFPs, CPQ tools, and pricing proposals. Your work will directly empower our sales and customer service managers to negotiate successful contracts and secure new business. Working across departments, you'll collaborate with product specialists, sales managers, finance, development, and marketing teams to ensure seamless operations and consistent results.

What You'll Do

Key Responsibilities include:

• Overseeing the end-to-end sales documentation process, including creating and managing RFP responses and pricing proposals.
• Acting as the primary user of the CPQ tool while providing support for other sales engineers managing RFP tools.
• Managing CPQ (Configure Price Quote) tool to automate pricing proposal generation.
• Building and maintaining a comprehensive knowledge base of features and functions for DCI’s flagship product, iCore360®.
• Collaborating with product specialists and multiple teams to ensure proposals and contracts are accurate and thorough.
• Organizing proposals, RFPs, and support documents for review by sales managers and leadership.
• Maintaining DCI’s contract and document imaging databases to ensure accurate records.
• Supporting senior sales leadership and other management with administrative tasks as needed.

What Will Help You Stand Out

• Salesforce CPQ experience
• Experience in the banking industry or familiarity with community banking solutions.
• Expertise in managing complex workflows involving multiple teams and stakeholders.
• A proactive, flexible approach to problem-solving, thriving in dynamic work environments where no two days are the same.

Day in the Life

Imagine starting your day by reviewing RFP requirements and configuring pricing quotes for prospective clients. You’ll spend time collaborating with cross-functional teams to refine documentation and ensure proposals align with client expectations. Your afternoon might involve updating contract files, fine-tuning CPQ tools, and partnering with the marketing team to prepare for an upcoming trade show. By the end of the day, you'll have made a measurable impact by supporting sales initiatives that drive DCI’s growth.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: You’ll be focused on delivering the best possible experience for our clients, ensuring their needs are always met.
• Attitude Over Aptitude: We prioritize a proactive mindset over specific technical skills—you bring the right attitude, and we’ll provide the tools for you to succeed.
• Open and Frequent Communication: Transparency and collaboration define our success, so you’ll be expected to keep clients and team members informed at all times.
• Trust and Accountability: At DCI, trust is earned through accountability. You’ll own your work and always strive for the highest standards.
• Honesty and Integrity in Everything We Do: We expect every decision and action to align with our values, ensuring ethical and honest business practices.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today! 

What We're Looking For

To be considered for this role, you'll need the following required qualifications:

• At least 3 years of CPQ (Configure Price Quote) work experience.
• 3+ years' experience in sales, organizational management, or relevant work experience.
• Proven experience in sales operations and working with RFPs.
• Proficiency with Microsoft Office Suite, including advanced knowledge of Excel, Word, and PowerPoint.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Self-starter with excellent collaboration and relationship-building skills.
• Detail-oriented and capable of working independently under time-sensitive conditions.
• Ability to attend sales meetings twice a year and travel into the corporate headquarters 3-4 times per year.
• Comfortable with normal office working conditions and extended periods of communicating by phone/Microsoft Teams.