Payment Analyst - suscription business (Remote)

At Leadtech, we’ve been redefining digital businesses since 2009, creating innovative online solutions that reach millions of users every month. With a diverse team of over 700 members from 23+ nationalities, we’re united by a passion for creativity and collaboration. 

We specialize in delivering user-centric experiences across web and mobile platforms, where people can connect with our products like never before.

We’re proud of our global reach and committed to fostering an inclusive workplace where every individual contributes to our shared vision of bringing cutting-edge projects to life. Learn more about our journey and mission on our About Us page!

ABOUT THE ROLE

Leadtech is growing, and we are seeking a detail-oriented and analytical Payment Analyst to join our product team. This role is responsible for analyzing key payment KPIs, identifying patterns and discrepancies, and optimizing the final stages of the payment funnel to improve subscription project performance. The ideal candidate will be proficient in analytics, have experience with subscription models, and provide insights to enhance payment acceptance rates and efficiency.

YOUR MISSION

As a Payment Anaylyst at Leadtech, you will:

• Analyze key payment KPIs to identify trends, discrepancies, and improvement opportunities.
• Monitor and evaluate the final stages of the payment funnel to propose optimizations.
• Identify patterns in transaction success rates, decline reasons, and fraud attempts.
• Support subscription-based projects by analyzing payment performance and customer retention.
• Work closely with product and development teams to enhance payment workflows.
• Generate reports and dashboards to track payment performance metrics.
• Collaborate with payment service providers to optimize acceptance rates and reduce failures.
• Investigate and resolve payment-related discrepancies, chargebacks, and fraud
• incidents.
• Stay updated on industry best practices, payment technologies, and regulatory
• requirements.

Requirements

WHAT WILL MAKE YOU STAND OUT FROM THE CROWD

We’re looking for someone with a balance of hard and soft skills who can thrive in a dynamic, cross-functional environment. Here’s what we’d love to see:

• Bachelors degree in Business, Data Analytics, Computer Science, or a related field.
• Proven experience in payment processing, data analysis, or a similar role.
• Strong understanding of subscription models and payment system mechanics.
• Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, etc.).
• Familiarity with analytics software such as SQL or Power BI is a plus
• Ability to identify patterns, trends, and discrepancies in payment data.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• Strong communication and collaboration skills.

Benefits

WHY SHOULD YOU JOIN US?

Growth and career development

• At Leadtech, we prioritize your growth. Enjoy a flexible career path with personalized internal training and an annual budget for external learning opportunities.

Work-Life balance

• Benefit from a flexible schedule with flextime (7 - 9:30 a.m. start, 3:30 - 6 p.m. end) and the option of working full remote or from our Barcelona office. Enjoy free Friday afternoons with a 7-hour workday, plus a 35-hour workweek in July and August so you can savor summer!

Comprehensive benefits

• Competitive salary, full-time permanent contract, and top-tier private health insurance (including dental and psychological services).
• 25 days of vacation plus your birthday off, with flexible vacation options—no blackout days!

Unique Perks

• If you wish to come, in our office in Barcelona you’ll find it coplete with free coffee, fresh fruit, snacks, a game room, and a rooftop terrace with stunning Mediterranean views.
• Additional benefits include ticket restaurant and nursery vouchers, paid directly from your gross salary.

Join us in an environment where you’re free to innovate, learn, and grow alongside passionate professionals. At Leadtech, you’ll tackle exciting challenges and be part of a vibrant team dedicated to delivering exceptional user experiences

Equal Employment Opportunity Employer:

Leadtech is an Equal Employment Opportunity (EEO) Employer, which means we encourage applications from people with different backgrounds, interests, and personal circumstances. Our team welcomes applicants regardless of their race, gender, age, religion, nationality, sexual orientation, and/or disabilities. All we need is your high energy, skills, and willingness to be a part of a great project!

Location

You'll have the flexibility to choose whether you'd like to come to the office every day, from time to time, or work fully remote. We want you to find the best combination for you.

If you prefer to be surrounded with amazing people, our exceptional office is in Barcelona’s Blue Building, located right on the city's seafront. Besides our stunning views, you’ll enjoy our office perks such as free fruit, snacks, and coffee and you’ll also be able to take part in our Mario Kart and table tennis competitions.

The personal data you provide will be processed in order to manage your candidacy for the corporate selection processes that fit your profile. If you wish, you can exercise your rights of access, rectification or cancellation by writing to our address (Avenida Litoral, 12-14, 5ta planta. Barcelona. 08005) or to the email address protecciondedatos@LeadTech.com, attaching to your request a document that can validate your identity.

Leadtech is an Equal Employment Opportunity (EEO) Employer, which means we encourage applications from people with different backgrounds, interests, and personal circumstances. Our team welcomes applicants regardless of their race, gender, age, religion, nationality, sexual orientation, gender identity, gender expressión and/or disabilities. All we need is your high energy, skills, and willingness to be a part of a great project!