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Golden 1 Credit Union is California’s leading financial cooperative and the sixth largest credit union in the U.S. With over $18 billion in assets and 1.1 million members, Golden 1 has 73 branches, 7 Home Loan Centers, 232 ATMs, 30,000 CO-OP ATMs nationwide, and Online and Mobile Banking Services providing account access 24/7. Golden 1 is member owned and offers a wide range of no-to-low fee financial products and services that offer higher yields on savings, lower rates on loans, and unmatched member service. As a full-service credit union, Golden 1 offers all the consumer financial products and latest delivery innovations you'd expect from a large financial institution. Member deposits are federally insured by the National Credit Union Administration (NCUA). Equal Housing Opportunity. Golden 1 was named a Forbes’ Best-In-State Employer in California for 2019, 2020, and 2021, and year after year, continues to be rated the best credit union in national and local publications.
JOB TITLE: SENIOR ROBOTICS PROCESS AUTOMATION DEVELOPER
DEPARTMENT: IT- EP AUTOMATION AND SERVICING
STATUS: EXEMPT
JOB CODE: 10028
PAY GRADE: 22S
PAY SCALE: $121,700.00 - $135,000.00 ANNUALLY
General Description
The Senior Robotic Process Automation (RPA) Developer will be responsible for collaborating with business units to analyze current-state business processes and developing automated workflows using RPA technology to increase efficiency and quality. The Senior RPA Developer will develop and maintain RPA applications for cross-functional teams across our diverse and growing Finance organization. This role will also analyze the performance of applications to optimize the coding and testing of the solutions and support the RPA infrastructure and overall architecture to optimize resource utilization. We look for self-motivated individuals who can function and adapt in an Agile development model with iterative delivery, incorporating feedback rapidly into delivery components.
Tasks, Duties, Functions
Ability to design, build, program, test and deploy Robotic Process Automation (RPA) software solutions using an Agile methodology. Responsible for working within a fast-paced environment working as part of a team to design, build, and support RPA applications for our clients.
Analyze new and existing systems and make recommendations to the Business Performance management on methods and techniques to be used. Upon approval of the BP Technical and Data Analysis Manager and Director of Business Performance, assumes the responsibility to carry out RPA software development and enhancement utilizing RPA solutions, ensuring that thorough testing occurs, data integrity is maintained, and documentation standards are strictly adhered to.
Work with clients and developers to execute RPA initiatives by analyzing and design process workflows, building, testing and implementing RPA solutions and ensuring quality of the system.
Assist in the construction of Business cases and opportunity identification efforts to support the further adoption of RPA solutions throughout the organization.
Manage cross-functional projects to implement Business Performances and RPA efficient solutions.
Lead, mentor and motivate teams in the execution of day-to-day tasks and in the development of their RPA skills and abilities.
Document and evaluate Credit Union core business processes, enabling and governing processes and sub-processes.
Work as an advisor to other departments conducting business process analysis and evaluation.
Research IT systems and infrastructure, and other analysis tools to be used in process re-engineering and Business Performance initiatives and makes recommendations to Senior Management.
Participate in trainings to enhance skills and abilities in RPA, including tools and best practices.
Ability to design technical specification documentation for RPA Projects; able to create a complete technical architecture for RPA projects making sure the architecture is extensible and scalable
Thorough understanding of technology, quality tools and process design; think “creatively” when formulating enhancements to existing processes; able to discover and fix errors in code.
Must be adaptable to changes in the work environment, comfortable with multiple competing demands and able to deal with frequent change, delays or unexpected events in a calm and logical manner.
Provide leadership and direction through technical subject matter expertise on RPA to staff responsible for integration of software and hardware applications.
Mentor junior technology team members, share knowledge and experience to grow skillsets and support career growth to team members.
Lead the development of software architecture, design. Provide ongoing review of system configurations in collaboration with relevant team members.
Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
Participate in after hour escalations to assist on call team members.
Perform other job-related duties as necessary.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:
Effective oral and written communication skills required to interpret, resolve, and document system problems.
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
Organizational Contacts & Relationships
INTERNAL: All levels of staff and management.
EXTERNAL: Information Technology Vendors.
Education
Bachelor’s degree in Computer Science, Management Information Systems or comparable discipline preferred. Additional work experience may be considered in lieu of a 4 year degree.
Experience
Minimum of three years’ experience in Information Technology in a senior level development role.
Knowledge/Skills
Daily activities include, but not limited to, supporting and participating in project planning and communication for RPA initiatives. Partnering with others and develop functional specifications and design along with developing; understanding and utilizing functional specifications; analyzing and observing processes to document process steps, interdependencies and applications used to complete transactions and develop automation solutions based on business goals and objectives. Building, testing, delivering and maintaining robotic automation capabilities using industry leading RPA software will be required. Integration of multiple technologies and applications to create comprehensive process automation while ensuring process efficacy and stability is critical to all our project successes.
Advance Experience/Certification with one or more RPA technologies (UiPath, Automation Anywhere, etc)
Skill with scripting languages such as C#, .NET, VBA/VBS, and JavaScript
Proficiency with Microsoft Excel, Access and SQL
Skills in data reporting and experience with analytics software
Excellent analytical and problem-solving skills, including business process expertise
Experience developing design documents for automation processes
Excellent interpersonal and communication skills, verbal and written
Committed to finding solutions to challenges and enjoys creative problem solving.
Ability to lead project development teams
Ability to solve problems collaboratively and build strong relationships
Experience delivering quality process and outcomes
Ability to prioritize multiple concurrent projects.
Process orientation with strong attention to detail
Flexible team player committed to quality process and outcomes
Strong self-direction and initiative; willingness to take ownership over projects and tasks
Additional Consideration Given
Experience with Document Management (OpenText, Documentum) and Optical Character Recognition (OCR) Software
Database design and administration skills
Experience with Process Analysis, Design, and Implementation, Business and Technical requirements, Problem-Solving, and System(s) Testing, including UAT and Bug fixes
PHYSICAL REQUIREMENTS:
Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision in the normal range required to configure, test, and troubleshoot server hardware and data.
Hearing within normal range. A device to enhance hearing will be provided if needed.
Lift and carry communications equipment and computer hardware weighing up to fifty pounds as may be required.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
Availability for emergency and on call duty 24 hours a day, 7 days a week, as needed.
Occasional travel may be required.
May work additional work hours to accomplish tasks.