Product Manager

We're building a new healthcare clearinghouse

In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.

Stedi is building the world’s only API-first clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $92 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

What we’re looking for 

Stedi is the world’s only API-first clearinghouse. We’ve been focused on delivering modern API interfaces for running eligibility checks, processing claims, and ingesting ERAs, so that healthcare technology businesses can exchange transactions with payers without dealing with the EDI protocol or carrier-specific connectivity.

We are excited to have begun delivering our first higher-level Healthcare product, Eligibility Manager, and are seeking a product leader to own the end-to-end user experience, help drive early adoption and work with our customers to continue to shape and iterate on this first of its kind product.

Eligibility Manager addresses a critical challenge at the top of our customers' funnels: failed eligibility checks, where patients seeking care are blocked due to coverage verification issues. Designed as a visual tool, Eligibility Manager empowers healthcare administration staff, a new user cohort for Stedi, who require a solution tailored to their specialized, high-level operational needs, distinct from our traditional engineering-focused users.

What you'll do

• Own the product roadmap for substantial portions of our clearinghouse product.

• Report directly to the CEO and work closely with the Head of Engineering to develop product direction.

• Be the primary author of complex, technical product and business documents (e.g. PR/FAQs, BRDs, GitHub tickets). Work with our healthcare customers to gather feedback and requirements and translate them into actionable product.

• Work with our design team to develop mockups and wireframes and our engineering team to prioritize and deliver features.

• Measure product performance to track adoption and identify areas of investment. Own metrics related to product adoption/engagement.

• Support and provide expertise on other product initiatives, helping to advance Stedi’s overall product suite.

Who you are

• Substantial product management experience at a healthcare B2B software company with a track record of delivering successfully-adopted UI and/or API products.

• Have an established, demonstrable track record of driving product adoption and managing a product roadmap.

• You can translate complex customer requirements to a highly technical audience.

• Highly curious; not satisfied with getting something to work, you want to understand why it works and how to make it high quality.

• You thrive in an ambiguous environment, and lean on automation to eliminate toil.

At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.