Job description

Job Title: CRM Implementation Specialist Hubspot SalesForce

Location: Remote (U.S.-based)

About Us:
Do You Convert is a leading online sales and marketing partner for the homebuilding industry, helping homebuilders streamline operations, enhance customer relationships, and improve sales performance. We are seeking a skilled CRM CRM Implementation Specialistt to develop and optimize CRM solutions tailored explicitly for homebuilders, with a primary focus on HubSpot and secondary experience with Salesforce. If you have experience in CRM implementation and enjoy creating seamless customer engagement workflows, we’d love to hear from you!

Role Overview:
As a CRM Implementation Specialist, you will be responsible for designing, implementing, and optimizing CRM systems to support homebuilders in managing leads, sales pipelines, warranty tracking, and customer service. You will work closely with sales, marketing, and operations teams to ensure CRM solutions align with the unique needs of the homebuilding industry.

Key Responsibilities:

Lead the implementation and optimization of HubSpot for homebuilders, focusing on lead management, sales tracking, and post-sale customer service.
Support Salesforce integration and configuration where applicable, particularly for larger homebuilders using Salesforce for sales and operations.
Develop and automate workflows, pipelines, and lead nurturing sequences specific to the homebuilding sales cycle.
Design and manage custom CRM dashboards, reports, and analytics tailored for sales teams, construction project managers, and customer service teams.
Ensure seamless integration between CRM and homebuilder-specific tools, such as ERP systems, warranty management software, and marketing automation platforms.
Provide training and documentation for internal teams on CRM best practices and functionality relevant to homebuilders.
Troubleshoot and resolve technical CRM issues, working with internal teams or external vendors as needed.
Maintain data integrity, compliance, and security within CRM systems, ensuring homebuilder client data is well-managed.

Qualifications & Skills:

3+ years of experience in CRM implementation
HubSpot expertise is a must, with hands-on experience configuring workflows, automations, and integrations tailored to homebuilders.
Experience with Salesforce is a plus, including Sales Cloud, integrations, and reporting for homebuilder sales and operations teams.
Strong understanding of homebuilder sales processes, from lead generation to contract signing and post-sale customer service.
Experience with API integrations, webhooks, and CRM customizations.
Knowledge of CRM data structures, reporting, and analytics for homebuilder KPIs.
Ability to troubleshoot issues and optimize CRM performance.
Excellent communication skills, with the ability to train and support non-technical users in the homebuilding industry.
Strong problem-solving and project management skills.
Ability to work independently in a fully remote environment.

Preferred Qualifications:

Experience with HubSpot CMS, HubSpot Service Hub, and HubSpot Operations Hub for homebuilders.
Certifications in HubSpot and/or Salesforce (e.g., HubSpot Solutions Architect, Salesforce Administrator).

Why Join Us?

100% remote role
Opportunity to work with a growing team and make a real impact on the homebuilding industry.
Professional development and certification reimbursement opportunities.

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