Infrastructure Support Engineer

NexGen Data Systems is seeking an Infrastructure Support (iSupport) Engineer with experience supporting in-service systems for the worldwide Defense Health Agency (DHA) network. Sustainment Engineers ensure continued operation and maintenance of a system with managed risk. Technical surveillance of critical safety items, approved sources for these items, and the oversight of the design configuration baselines are also part of the sustaining engineering effort. The ability to work shifts during a 24/7 operational requirement is a must. This team consists of a combination of System Engineering and management strategies to achieve the desired sustainment metrics. This includes root cause analysis of in-service problems (including operational hazards, deficiency reports, parts obsolescence, corrosion effects, and reliability degradation) and other activities necessary to ensure cost-effective support to achieve peacetime and wartime readiness and performance requirements over a system’s life-cycle

Roles and Responsibilities:

• Troubleshoot network security suite solutions.
• Work in a team setting making recommendations related to troubleshooting, device configuration, and documentation.
• Resolve issues in a timely manner dealing with a variety of different network devices and protocols following applicable reporting formats
• Perform detailed technical analyses for a system, subsystem or system elements
• Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results
• Use professional concepts and company objectives to resolve complex issues in creative and effective ways

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required/Desired Skills:

• 6+ years’ relevant experience in supporting a large network infrastructure.
• Cisco certification (CCNP/CCNA, etc.) preferred. 
• A strong working knowledge with Cisco Routers/Switches, Palo Alto Firewalls, and F5 devices.
• A good understanding of TCP/IP in regards to routing and subnetting.
• Must be a team player that can work under pressure with good written and oral communication skills.
• Experience with the following Network protocols and services: Routing Protocols (OSPF, BGP), Access Control Lists, Layer 2 Switching, Spanning Tree, and Packet Analysis.
• Experience with the following a plus: Cisco Switch 3560, Cisco Switch 3750, Cisco Switch 4500X, Palo Alto Firewall PA-4050, Palo Alto Firewall PA-2050, or Palo Alto Firewall PA-5050.
• A strong sense of urgency including self-governance on task priority.
• Must be willing to work shifts to cover a 24x7 operational environment.
• Active Secret or higher Department of Defense clearance is required for consideration. 
• 8140 compliance required (Sec+ and OS Certification).

About the Company:

NexGen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense. NexGen Data Systems promotes a culture of knowledge and career advancement through continued learning, keeping our team current on the latest advances in systems and networking, and enabling our team to provide the best available solutions to our clients.

Benefits:

• Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents.
• Company provides short and long term disability plans.
• 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan.
• Comprehensive training and development program.
• 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable laws. NexGen Data Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any of the above mentioned characteristics.

NOTE: US Citizens and those authorized to work in the US are encouraged to apply. In order to be qualified for this position, you must be able to obtain and maintain a United States Department of Defense (DoD) security clearance. We are unable to sponsor Visas at this time.