Marketing Specialist

Description

At The Liberty Company, we’re redefining what it means to work in insurance. Our forward-thinking, award-winning culture sets us apart, driving incredible growth across our organization. If you’re ready to discover your JOB—the Joy of Being—you might just find it here with us! 

We are a team that values entrepreneurship, collaboration, positivity, and wellness. We offer competitive compensation, a robust benefits package, paid time off, holiday pay, continued education support, and company-sponsored programs to promote stress management and community involvement. 

We’re on the lookout for a dynamic Marketing Specialist for our Goretti Nobre office. Culture is our priority, so we’re eager to find someone whose personality and passion align with our values. Think you’re a match? Let’s connect! 

Position Summary:

We’re looking for a results-driven client advocate to actively engage customers’ and their needs to ensure an optimal level of customer service. You will provide complete and appropriate solutions for every customer in order to boost customer satisfaction, customer retention, customer acquisition and increase revenue through cross-selling opportunities.

Major Responsibilities:

• Marketing new and re-marketing of renewal accounts.
• Coordinate all aspects of the renewal marketing process with client, prospect, service team and producer.
• Provide program structure review and analysis.
• Prepare account specifications, negotiate pricing and finalize policy conditions.
• Prepare account proposals for presentation.
• Perform cost-benefit and needs analysis of existing/potential clients to meet their needs.
• Prepare summaries to be presented with policies. Policies to be checked and presented in a timely manner.
• Provide technical competence in the areas of coverage and current market conditions.
• Explain and clarify coverage forms to prospects/clients.
• Expand existing accounts by developing new coverage and designing innovative program structures.
• Meet with clients along with producers/service team leaders to present renewal proposals.
• Special projects as assigned.
• Account management assistance when required.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Establish, develop and maintain positive business relationships with customers, wholesale and carrier market.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Keep abreast of best practices and promotional trends.
• Thorough documentation is required on each account with proper E&O procedures strictly followed.
• Continuously improve through feedback.

Qualifications

Minimum Qualifications/Requirements:

• 8 years plus of insurance experience is a plus.
• Strong verbal and written communication skills.
• Excellent, proven analytical, negotiating, marketing and organizational skills.
• Strong computer skills.
• P&C Insurance license required.
• Insurance designations are desirable.
• High competence with Applied EPIC, Indio and CSR24.
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience’s needs
• Relationship management skills and openness to feedback
• BS/BA degree or equivalent preferred but not required

Promoting Peace of Mind for All

At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together.

HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others.

We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.

*Qualified applications with arrest or conviction records WILL be considered for employment. For positions in our organization that require a state insurance license to perform the duties described herein, applicants must meet the state licensing requirements as required by the applicable DOI, must not have been disqualified or barred from licensure, and must not have been prohibited from conducting the business of insurance under Title 18 U.S. Code, §§1033 and 1034 to qualify for that role