Solution Engineer (m/f/d) Berlin, Hamburg, Munich

As part of a cross-functional team in the Heartbeat Tech domain, you will focus on coordinating our Integrations Team, managing our partner network and integrations, drafting requirements for their software and hardware solutions, and engaging in root cause analyses to provide a high platform stability and exceptional customer experience.

Key responsibilities include but are not limited to:

• Coordination: Have an overarching view of all Integration topics and how they fit into the overall Heartbeat technology stack. Track and report all workstreams upwards and downwards and ensure alignment with workstream from other teams.

• Project Management: Take an active role in supporting the software delivery process, focusing on rolling out integration solutions and gathering requirements. Ensure smooth coordination with local and international teams to address individual market needs and work directly with various hardware providers around their interfaces.

• Technical Contribution: Drive the definition, implementation, evaluation, deployment, and enhancement of integration solutions for complex problems. Promote best practices and maintain high technical standards while thinking critically on what could be done better.

• Innovation Initiatives: Contribute to fostering a culture of innovation and experimentation within the team to continuously improve our products and processes. Drive these initiatives together with internal and external stakeholders towards rapid execution to manifest 1KOMMA5° leading role in the market.

• Act as a point of contact for our partner networks and OEM partners, supporting efforts to adapt and integrate their solutions with our systems and ensure that things are always running smoothly for our customers.

The successful candidate will have:

• Proven experience in managing complex technical projects that span the intersection of hardware and software products

• Broad knowledge of various communication protocols typical for the renewable energy markets like Modbus, EEBUS, etc.

• Excitement to perform root cause analyses for existing issues, diving deep into the technical implementation of specific hardware integrations

• Passion for maintaining a well-documented knowledge base to share information across the organisation and engage with senior leaders 

• Experience or highly passionate about building innovative energy market solutions that challenge the status quo and usher in a new era of affordable and renewable energy for everyone

• Fun in solving technical challenges together with internal and external partners while owning the project execution and communicating in an effective manner

• An agile and product-oriented mindset and you consider yourself a team player

• Very strong written and spoken English and skills

Bonus points for:

• Experience with Modbus TCP hardware integration

• Experience building products for the energy market

We are an ambitious and dynamic company with a talented team. We require our engineers to be imaginative, enthusiastic, and willing to tackle new challenges as we strive to provide everyone with renewable energy technologies.

• You are part of a dynamic and highly motivated team with people who have proven that they can make things happen and move companies forward

• With your work, you accelerate the "energy and mobility transition" and make a concrete contribution to the sustainable transformation of our energy infrastructure

• You move in flat hierarchies and have direct contact with the managing directors as well as short decision-making paths

• Work with and learn from other skilled engineers

• You work remotely (Germany-wide), with offices in are Hamburg, Berlin or Munich

• See the direct impact of your work on a rapid-scaling user base

• Create a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass