Freelance Content Implementation Specialist

Job Title: Freelance Content Implementation Specialist

Location: Remote (Bulgaria)

Employment Type: Freelance/Contract

Working hours: This is a freelance position with working hours set as needed by the company. You will be expected to be available and flexible to accommodate project timelines and deadlines as required.

Company Overview:

SpotMe is a leading enterprise event platform, trusted by over 12,000 global Fortune 500 business leaders and loved by more than 10,000,000 users. Our platform empowers brands like J&J, Deloitte, and Red Hat to create engaging hybrid, virtual, and in-person events with personalized, branded experiences. We are known for our supportive and diverse team, where members from over 30 nationalities collaborate to deliver outstanding work.

Role Overview:

As a Freelance Content Implementation Specialist on our Operations team, you will ensure a seamless experience for our customers by accurately and efficiently managing content within our event platform. Your attention to detail and proactive approach will be critical to delivering high-quality results.

Key Responsibilities:

• Content Management: Process and implement content requests through our ticketing system (Jira) and update content in our apps via the CMS platform: Backstage.
• Project Support: Manage project onboarding forms, conduct initial project setup, and handle data processing tasks using tools like Excel and Photoshop.
• Quality Assurance: Review and test uploaded content directly on our app to ensure accuracy and quality.
• Progress Reporting: Communicate the status and completion of requests to relevant stakeholders and ensure timely delivery.

Requirements:

• Language Skills: Fluency in English (written and spoken) is essential. Proficiency in German or French is a plus.
• Project Coordination/Management: Experience working on projects and handling them in a professional manner (internship or full-time role).

Technical Skills:

• Familiarity with CMS platforms (e.g., WordPress, Drupal)
• Proficiency in Microsoft Excel
• Basic knowledge of Photoshop is advantageous

Work Style:

• High attention to detail and accuracy in execution
• Ability to work independently and proactively manage tasks
• Strong organizational and time management skills

Skills & Attributes:

• Problem-solving: Ability to troubleshoot and resolve issues efficiently.
• Communication: Clear and effective communication skills, both written and verbal.
• Organization: Ability to prioritize and manage multiple projects simultaneously.
• Collaboration: Willingness to work in a team-oriented, dynamic environment.

Personal Characteristics:

• Accountable: Takes ownership of work and delivers high-quality results.
• Adaptable: Works well under pressure and meets tight deadlines.
• Proactive: Driven to learn, grow, and continuously improve.
• Respectful: Maintains a positive and collaborative approach with colleagues and clients.

Why Join Us?

As a freelancer, you will have the flexibility to work from anywhere in Bulgaria, contributing to high-impact projects in a supportive and engaging environment. You will collaborate with a diverse team that values curiosity, continuous improvement, and high standards.