Export Team Lead

This is a remote position but candidates may be asked to come into the office on occasion. 

This position oversees the export process, either directly or indirectly through direct reports, and ensures compliance with U.S. and foreign government laws and regulations.

Job Responsibilities:

• Guides customers and colleagues through customs and other government agency requirements and processes
• Recommends routing and handling for exports from the U.S. for customers and for customer prospects
• Ensures export processes are executed in a timely, accurate, and cost-effective manner
• Develops and implements export processes and procedures
• Makes complete export arrangements for customers including: booking air and ocean cargo, insurance, banking, and selection of transportation companies
• Prepares, manages and oversees documentation for export shipments
• Ensures all government (U.S. and other) required forms and information is compliant and appropriately provided to by relative parties
• Reviews classification numbers of commodities, inputs data, and makes corrections and adjustments as necessary
• Resolves customer problems accurately and professionally
• Helps exporters understand and adhere to the rules and regulations put in place by the federal government with regard to the trade industry
• Ensures compliance with all relevant regulations and laws including but not limited to: 

• Export Administration Regulations (EAR)
• Foreign Trade Regulations (FTR)
• Office of Foreign Assets Control (OFAC)
• International Traffic in Arms Regulations (ITAR)
• US Customs and Border Protection (CBP)
• Works with Customs and other government agencies to resolve problems
• Responsible for the operation of the office when the manager is absent, unless the supervisor is standing in for the manager
• Delivers written and verbal instructions to team members while reviewing their work for accuracy and adherence to the Company’s policies and procedures
• Offers assistance to team members as needed to ensure the department's tasks are completed
• Remains informed about all customs and Deringer procedure updates, as well as relevant changes from government agencies
• Steps in to provide coverage as staffing needs arise
• Supports regional cross-training and development initiatives to ensure operational continuity
• Takes on additional responsibilities as directed by management  

Required Qualifications:

• High school diploma/GED
• Previous IAC (Indirect AIR Carrier)  training 

Preferred qualifications:

• Associates Degree 
• Previous supervisory or team lead experience 

Knowledge, Skills and Abilities:

• Proficient in Microsoft office products (i.e. Word, PowerPoint, Outlook); expert in Excel and Access. 
• Accurate and sufficient data entry skills. 
• Ability to handle a variety of functions in a dynamic, cross-functional environment. 
• Able to quickly learn new accounting software packages.
• Willingness to sign a non-compete/non-disclosure agreement.

All Deringer employees should be fully committed to the Core Values:

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

In addition, the following competencies are specific to this position:

• Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.
• Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.
• Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.
• Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
• Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Work Standards – Sets high standards and well-defined realistic goals for one’s self; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates ability to work independently; meets deadlines and handles large volumes of work.

Disclaimer: The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities.  Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.