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Benefit Program Associate/Technician

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Salary: 
37 - 39K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Italy

Offer summary

Qualifications:

High School diploma or equivalent, 1-3 years of relevant experience.

Key responsabilities:

  • Guide residents through assistance applications
  • Determine eligibility for public assistance programs

State of Missouri logo
State of Missouri Government Administration XLarge https://mo.gov/
10001 Employees
About State of Missouri
The State of Missouri is a team of amazing people who do amazing things every day for the citizens of our state. Across our 16 executive departments, the State of Missouri offers opportunities to have unique impact in a wide variety of careers. From science to law enforcement, from finance to training, from counseling to web design, you can use your skills and experience to make a difference. The State of Missouri offers a competitive benefits package that includes comprehensive health insurance, retirement, and paid-leave. If you want to make a difference, there’s a place for you with the State of Missouri. No matter where you’re at in your career, we will challenge you and help you grow. At the State of Missouri, we have transformed our approach to professional development. We are investing in new ways to build leaders at all levels. We are changing the way we work together. Whether you’re searching for entry-level, mid-level, or pre-retirement opportunities, you can find success with the State of Missouri. We are proud, committed public servants. We help others. We help keep our citizens safe and healthy. We help build a thriving economy and protect our natural environment. We help educate the next generation and fight opioids. We help communities recover from natural disasters and support families to live life with dignity. And, we help each other to reach our goals and serve the citizens of Missouri better. Join us!
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Job description

The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Bollinger County - Marble Hill Resource Center based at 602 Highway 34 West, Marble Hill, MO.

As our Benefit Program Associate ($36,515.52, $1,521.48 semi-monthly*), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division.

Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate.

As our Benefit Program Technician ($38,887.92, $1,620.33 semi-monthly*), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

Salary*- Will be determined by experience and qualifications.

Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience.

Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude.

Recruitment Area: Accepting applications from all qualified applicants.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

FSD.Personnel@dss.mo.gov

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Government Administration
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Qualification Protocols (IQ/OQ/PQ)

Other Skills

  • Customer Service
  • Social Skills
  • Communication
  • Compassion
Are you interested?

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