Job description

Job Description

Managing the defined project scope, schedule, and delivery of engagements from sales handoff through post cutover hyper-care support as per the contract
Understanding contract details and managing to in-scope requirements
Managing all applicable technical and functional aspects of engagements
Coordinating and facilitating customer on-boarding kickoff meetings, associated scope validation workshops, and other customer facing discussions as required, virtual or in-person as deemed necessary
On-boarding customers into the ticketing system
Documenting and managing decisions, actions, and issues throughout the project lifecycle
Defining, documenting, and managing risks from identification through mitigation
Coordinating and facilitating the following processes per Client guidelines:

o Build Sheet Management

o Change Management

o Escalation Management

Delivering project and customer status as defined by Client Leadership
Facilitating and / or participate in internal meetings and reviews as required
Managing, tracking, and reporting on incidents, service requests, and ticket aging

Requirements

Role Requirements

Bachelor's degree in Computer Science, Information Systems, Economics, Business, Math or Statistics OR significant Professional Equivalence.
Excellent oral and written communication skills. Ability to interface with all levels of an organization including Directors and VPs.
Proven project management experience leading technical engagements
Knowledge of cloud computing concepts, software, and systems (i. e. networking, virtualization, VMware, hypervisors)
Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform
Knowledge of SAP Software, implementations, upgrades, etc.

Benefits

Note: If interested please send your updated resume to vignesh.rj@two95intl.com and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest!

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