Offer summary

Qualifications:

High School Diploma required, associate/bachelor's preferred., 2+ years of experience in a related field., Strong Microsoft Office skills, particularly Excel., Strong English language written communication skills required..

Key responsabilities:

Create and send invoices to customers.

Communicate with customers for payment collection.

Sourcefit is an international BPO company dedicated to helping businesses scale and win. Our approach is simple: get great staff, build a process to last. With locations in the Philippines, Dominican Republic, South Africa, Madagascar, and Armenia, we offer scalable, award-winning offshore staffing and fully-managed outsourcing solutions for customer service, IT, trust and safety, healthcare revenue cycle, accounting, back office, construction, digital marketing, and more. Since 2009 we have helped clients ranging from start-ups to Fortune 500 firms to build enduring value through their outsourced teams. Our 2,000+ employees are committed to delivering close, personal service, while also leveraging the latest technologies, such as AI and Machine Learning, and the most cost-efficient processes. We take great pride in our highly-recognized workplace culture, as well as our transparency, client-friendly business terms, and adherence to the most stringent international standards for data security and privacy, including ISO27001, ISO27701, ISO 9001, SOC2, PCI-DSS and more. With Sourcefit, begin risk-free as you leverage global talent. Contact us here or visit sourcefit.com to get started.

Job description

Position Summary:

Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you! We are seeking a detail-oriented and proactive Accounting Administrator to join our team. In this role, you will be responsible for preparing and maintaining billing data, collecting payments according to standard operating procedures, and managing customer communications related to billing and collections.

Job Details:

Work from Home
Monday to Friday | 9 AM to 6 PM EST
Following US Holidays

Responsibilities:

Create and Send Invoices: Generate and distribute invoices to customers as per contractual commitments.
Payment Collection: Communicate with customers to request payment and accurately record received payments in our accounting system.
Reconciliation: Actively reconcile payments and resolve any discrepancies promptly.
Account Updates: Update client accounts based on payment or contact information.
Customer and Internal Communication: Manage customer email queue and respond to internal team requests regarding billing and collections.
Collaboration: Work with the sales and customer experience teams to resolve any customer billing escalations.
Bad Debt Management: Collaborate with the accounting team to identify and reserve for bad debt appropriately.
Client Relationships: Establish and nurture robust relationships with clients to address billing inquiries proactively and facilitate prompt payments.

Qualifications:

Education: High School Diploma required; associate/bachelor’s degree preferred.
Experience: 2+ years of experience in a related field.
Technical Skills: Strong Microsoft Office skills, particularly in Excel.
Communication: Strong English language written communication skills required.
Software Familiarity: Familiarity with Sage Intacct or similar accounting software preferred.

Required profile