Technical Writer (India)

Location: Anywhere in India (candidate MUST be located at India to be considered)

Join our team at Alkira, Inc.! It's fun to work in a company where people truly believe in what they're doing. At Alkira, we're committed to bringing simplified Networking On-Demand as a Service. Our vision is nothing short of the complete reinvention of networking. A vision of a multi-cloud capable network that behaves like the cloud and is consumed as-a-service like the cloud.

Job Description

Interested in helping develop high-quality documentation?  Enjoy a fast-paced, deadline-driven environment?  Come talk to us about an opportunity to create and deliver content at Alkira, Inc. The ideal candidate is an outstanding writer with a proven ability to manage projects independently, and to write content targeted to professional and technical audiences.

Responsibilities:

• Develop high-quality documentation for services and features, including, but not limited to, user guides, blogs, UI text and internal and external how-to deployment guides.
• Ability to develop customer facing documentation from highly technical product requirements and engineering feature documents.
• Work closely with engineering, customer support, product management, and other stakeholders to gather information, develop documentation for a targeted audience
• Conduct thorough research and analysis of technical information to ensure documentation is accurate, comprehensive, and up-to date.
• Maintain content for and manage multiple projects simultaneously, learn the products, work as an integral part of the product team.
• Review and edit documentation created by other team members to ensure consistency, clarity, and adherence to company standards.
• Ensure all documentation is user-friendly and tailored to the needs of the target audience, including both technical and non-technical users.
• Prepare content for online delivery and publishing.

Requirements:

• Minimum 5-7 years of content development experience with enterprise networking. Cloud Service Provider company, API and Terraform experience is preferred.
• Ability to work effectively in a start-up environment, where tools, processes, and deliverables are not necessarily predefined.
• Must have excellent verbal communication skills, flexibility, the ability to manage priorities, familiarity with traditional and agile software development life cycles, and the ability to interact with all levels within the development organization.
• Experience producing technical and business documentation.
• Strong ability to explain complex technical concepts in a clear and accessible manner.
• Experience with tools like Github and proficiency with reStructuredText in python programming language, HTML for documentation publishing.
• Experience with video and GIF tools.
• Bachelor’s degree or equivalent.

About Alkira: 

Alkira was founded in 2018 by Amir and Atif Khan, the visionary computer networking team that created the multi-billion-dollar SD-WAN market with the founding of Viptela. Now, we have reinvented networking for the cloud era by delivering Network Infrastructure On-Demand, the first global unified network infrastructure with on-demand hybrid and multi-cloud connectivity, integrated network and security services, end-to-end visibility, controls and governance, all delivered as-a-service.

Alkira provides a unique value proposition by offering:

• On-demand network infrastructure as-a-service with integrated security and networking services available globally
• The ability to securely connect any cloud, any on-prem location, any remote user or app to any other point of presence
• Agility, elasticity, intelligence, security, and scale for traditional networking use cases
• A platform to build global, secure networks in minutes, eliminating the need to acquire hardware, manage physical circuits, and run software appliances or agents on-site

Join us on the multi-cloud networking journey. Click here to know more about how Alkira, Inc is reinventing networking! Also, check out other career opportunities at our careers site.