Offer summary
Qualifications:
Fluent in English and Brazilian/European Portuguese, 1+ years of telephone interpretation experience, Good knowledge of medical terminology, High school diploma in native language, International healthcare certifications a plus.
Key responsabilities:
- Answer calls professionally following the code of conduct
- Render messages accurately without omissions or substitutions
- Take notes during calls as needed
- Facilitate communication for Limited English Proficient individuals
- Maintain high customer service standards throughout interpreting