BPO TSR (hardware) - 100% Remote - Night Shift - Up to 31,000

We are hiring for TSRs for a  BPO Company located in BGC

This is a remote work and follows a Nightshift Schedule BUT Training and Nesting will be onsite

Salary is up to 31,000 package + 18% ND based on overall experience and hiring result

Min Requirement of at least 1 year of hardware and software support experience in the BPO industry

Requirements (must have)

• With at least 1 year of hardware and software support experience in the BPO industry
• With experience using CRM tools and remote desktop
• Customer/client-facing experience is a must
• Excellent verbal and written communication skills
• Experience in ISP Support
• Experience with Point of Sale is an advantage
• Experience in international center.
• Willing to attend training and nesting on site in BGC
• Amenable to work in night shifts and shifting schedules

Description:

• Required to troubleshoot POS devices
• Will support drive through machineries like speakers, microphones, headset etc.
• B2C and B2B Inbound and outbound transaction via Phone (85%) and E-mail (15%)