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Director, Delivery Management

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Ukraine

Offer summary

Qualifications:

Over 2 years of experience in project coordination, scrum mastering, or delivery management, Knowledge of software engineering practices, Proficiency in developing project structures and procedures, Understanding of operational and strategic business aspects, Skills in negotiation and conflict resolution.

Key responsabilities:

  • Oversee successful project completion from inception to finish
  • Build projects from ground up while ensuring quality and stakeholder satisfaction
  • Develop long-term customer relationships and upsell services
  • Guide project teams through changes and navigate uncertainty
  • Coordinate with technical teams for quality adherence
EPAM Systems logo
EPAM Systems XLarge https://www.epam.com/
10001 Employees
About EPAM Systems
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.
See more EPAM Systems offers

Job description

We are seeking a Director of Delivery Management who will oversee the successful completion of projects from inception to completion.

This role involves guiding project teams, liaising with stakeholders, and ensuring alignment with organizational goals and client expectations.

Responsibilities


  • Finalize and deliver projects on time while meeting quality standards and stakeholder expectations
  • Build projects from ground up, setting frameworks, and establishing clear communication and monitoring mechanisms
  • Guide projects through changes, implementing necessary adjustments to enhance success
  • Develop and maintain long-term customer relationships, understanding their needs and delivering consistent value
  • Upsell additional services or products to enhance the company's value proposition
  • Navigate through change and uncertainty, adjusting strategies as needed
  • Reach agreements through effective negotiation and conflict management
  • Coordinate with technical teams to ensure quality output and adherence to software engineering principles
  • Cultivate an understanding of the company's operational, financial, and strategic aspects
  • Demonstrate documented involvement in significant roles such as Project Manager or Scrum Master


Requirements


  • Background in project coordination, scrum mastering, or delivery management, with over 2 years of experience
  • Knowledge of software engineering practices and principles
  • Proficiency in developing project structures, rules, and procedures
  • Capability to enhance organizational value through effective upselling
  • Skills in navigating change and ensuring adaptability in project management
  • Understanding of the operational, financial, and strategic aspects of the company
  • Competency in building and maintaining lasting customer relationships
  • Flexibility to adapt to new environments and shift strategies as necessary
  • Qualifications in project delivery and fulfilling stakeholder expectations
  • Showcase of effective negotiation skills and conflict resolution
  • Familiarity with roles such as Product Owner, Business Analyst, or related product management activities


Nice to have


  • Documented involvement in Discovery or Proof of Concept stages
  • Experience in backlog management
  • In-depth understanding of product vision and scope adjustments


We offer


  • Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
  • Receive the necessary equipment to perform your work tasks
  • Change projects and technology stacks within EPAM
  • Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
  • Consider relocation options in over 30 countries worldwide
  • Participate in volunteer, charity programs and communities (both technical and interest-based)
  • You can plan your individual career path together with your manager.
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
  • Study at EPAM Solution Architecture School with the instructors who are practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
  • Vacation and sick leave (including a sick leave without a medical certificate)
  • A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
  • Medical insurance for family members at corporate rates
  • Company support during significant life events (childbirth or adoption, marriage, etc.)
  • Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
  • E-kids program - a free programming language training program for EPAMers' children


EPAM strives to provide its global team of over 52,800+ professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Proof Of Concept (POC) DevelopmentCustomer Relationship ManagementNegotiation StrategiesProject CoordinationScrum (Software Development)Change ManagementProject StructuringBacklogsStakeholder ManagementSoftware Engineering ProcessConflict ResolutionTechnical Delivery Management

Other Skills

  • Verbal Communication Skills
  • Adaptability
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